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Send My Bag Reviews

4.8 Rating 1,432 Reviews
96 %
of reviewers recommend Send My Bag
4.8
Based on 1,432 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Need to send a luggage to Germany it was very easy to book, been given a clear information how to label etc. Very friendly man came to pickup the luggage and they delivered it on time. Most of all affordable price.
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Posted 4 years ago
I found your service to be excellent and hope to continue using it again in the future when I can travel again. MH
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Posted 4 years ago
Job well done !
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Posted 4 years ago
I am a very satisfied customer. I used the service for my return from Chiang Mai Thailand to Stockton CA. I bought cardboard boxes to maximize weight and dimensions. My questions were answered promptly and the instructions are very clear. Stockton is about 100 miles from San Francisco Airport and my 3 boxes arrived in less than 24 hours right to my door with zero damage. I highly recommend Send My Bag.
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Posted 4 years ago
I used Send My Bag when I moved from the US to London for university and it went very smoothly! I had a suitcase sent from the US to London at a very good rate. Returning back to the US I had 2 very large boxes. Both times it was a very easy process. I prepacked everything and had someone else there at the time of pickup (both instances I had already left the country of origination). If I had any questions, getting in contact with someone or finding the answer was very easy! Will definitely be using this service again!
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Bag picked up and delivered before I arrived by very pleasant people.
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Posted 4 years ago
My bag was collected from a location that is not very easy to find and delivered on time to a rural dwelling in North Wales. Excellent service
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Posted 4 years ago
Execelent service, everything 100%
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Posted 4 years ago
These ppl hv it 2gthr! Crazy good prices and even better service. I do have to state tho my experience is around 2 yrs ago now but I can tell u nxt time I need this service I’ll b reaching out to them again.
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Posted 4 years ago
Had to sent 2 suitcases from Abu Dhabi to the UK. Online process is very straight forward. Price to pay is displayed straight away. All restrictions are explained and shown incredibly well. Helpdesk were very friendly and helpful when I phoned with a few more questions. Once order was completed you get updates through the app every step of the way so it’s great for checking progress. From placing the order to delivery at my house it took 3 days! Overall great service and price! I would definitely recommend this service to anyone who needs to ship luggage.
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Posted 4 years ago
Very good, evriting ok, thanks.
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Posted 4 years ago
Great service, bag arrived home a few days after me, nothing damaged. Would recommend.
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Posted 4 years ago
So easy and inexpensive. Don’t know what I would’ve done without them!
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Posted 4 years ago
Effective efficient easy way to get excess luggage back to Australia
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Posted 4 years ago
Very pleased with the service. I was moving from the Middle East to the USA and didn't want to ship a lot...I only had 2 suitcases and didn't want to pay for or have to deal with extra baggage on my flight. It was worth the convenience to have my things at my final destination without lifting a finger. Super easy and worth the money.
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Posted 4 years ago
Very efficient!! fast, reasonably priced and secure.
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Posted 4 years ago
Send my bag was a great way to ship items to our boat. We sent three boxes and they all made it in a timely manner and reasonably priced.
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Posted 4 years ago
Very happy with s m b. Com have used it for a number of years unfortunately du e to Covid not bee Able to travel will certainly use again when things get back to normal.
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Posted 4 years ago
very good service
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Posted 4 years ago
Send My Bag is rated 4.8 based on 1,432 reviews