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Send My Bag Reviews

4.8 Rating 1,432 Reviews
96 %
of reviewers recommend Send My Bag
4.8
Based on 1,432 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
reliable delivery, friendly people
Helpful Report
Posted 4 years ago
Everything perfect!
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Posted 4 years ago
Great service!
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Posted 4 years ago
Efficient and rapid!
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Posted 4 years ago
Great service, very easy and the package was delivered to the address!
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Posted 4 years ago
We have used Send My Bag twice! Once to send my daughter's suitcases home to the US from Oxford so we could travel for a while without a lot of extra luggage and then again this September to send suitcases to her new apartment within the US. The service is topnotch! We had one small hiccup with the bags almost not picked up but a quick call to customer service had it corrected within an hour! I highly recommend!
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Posted 4 years ago
Very efficient and reliable service! Used it twice and still very pleased. Highly recommended👍🏻
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Posted 4 years ago
Does what it says on the tin. Got my bag safe and sound.
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Posted 4 years ago
Very fast efficient service and good value for money. Definitely recommend.
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Posted 4 years ago
This service is great really helped me ship a present of a new computer from the US to NI Paid duty and taxes as agreed Really brilliant customer service and tracking. Guy was so helpful if I could give them 10 stars I would
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Posted 4 years ago
It's very professional.
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Posted 4 years ago
This is the second time using their services. Admittedly it was more expensive this time for the charges since Brexit (Send my Bag was not more expensive), but still a great service and took the hassle out of adding checked in luggage at the airport.
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Posted 4 years ago
Picked up on time and delivered on time(DHL was used )Excellent!!!!!!!!!!!!!!!!!!!
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Posted 4 years ago
Very thorough process that makes sure everything arrives in a timely manner! They're also very responsive if there's any issues along the way which is comforting to know.
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Posted 4 years ago
Great pickup and delivery service! - it was very fast despite COVID disruptions
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Posted 4 years ago
Great service at a good price
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Posted 4 years ago
The door to door service was great, and the System is well set up
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Posted 4 years ago
Before send my bag, I had a horrific experience with a company called BAGGAGE HUB (never use them). In contrast send my bag was stress free and smooth. Also affordable
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Posted 4 years ago
Very clear procedures. Very helpful when we called them to check on something. Good value and beats using the postal service to send gifts abroad.
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Posted 4 years ago
Excellent service! I sent my stuff from Belgium to Italy and everything went well
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Posted 4 years ago
Send My Bag is rated 4.8 based on 1,432 reviews