Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,699 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great!!!!!”

Helpful Report

Posted 4 years ago

“The service worked exactly as expected. Easy and timely pickup and drop off and avoided long lines at the airport.”

Helpful Report

Posted 4 years ago

“Great service. Repeatedly.”

Helpful Report

Posted 4 years ago

“smooth, easy and extremely reliable. the app gives fantastic peace of mind”

Helpful Report

Posted 4 years ago

“Very Quick and satisfacotry”

Helpful Report

Posted 4 years ago

“very good and efficient”

Helpful Report

Posted 4 years ago

“Ok and fast service. Keep updating the stats f the delivery”

Helpful Report

Posted 4 years ago

“Excellent service!”

Helpful Report

Posted 4 years ago

“I have always had a pleasant experience using Send My Bag. Very efficient service.”

Helpful Report

Posted 4 years ago

“I am from a very small town in the Eastern Cape, South Africa and have been living abroad in Malaysia for the past 3 years. I wanted to send some bags home but the cost of shipping is ridiculous. A friend suggested Sendmybag and my experience was a very positive one. It only took 10 days for my bags to arrive and they were in good condition and safely delivered. The app allowed me to track the route my bags took. It was all a very pleasant experience and although it is a little pricey, I think it was worth it.”

Helpful Report

Posted 4 years ago

“I've used this service several times and it always works out well. Definitely recommend!”

Helpful Report

Posted 4 years ago

“Very great customer service”

Helpful Report

Posted 4 years ago

“Excellent service but very expensive for OAP People who wants to send gifts to their children abroad”

Helpful Report

Posted 4 years ago

“The whole experience was excellent from quote to final delivery.”

Helpful Report

Posted 4 years ago

“I used SendmyBag to ship a few boxes from Germany to the US. The booking process is easy and straightforward, the platform is very user-friendly. I was provided clear instructions on how to pack my boxes, what is allowed and what isn't. Very helpful! Even though the local delivery/shipping service provider mixed something up and didn't show up - the support team at SendmyBag immediately arranged a new pick-up. My boxes were picked up within an hour. Tracking was seamless and my boxes arrived in perfect condition, even sooner than it was anticipated. Compliments to SendmyBag - great service and affordable prices!”

Helpful Report

Posted 4 years ago

“Service super professional and easy I definitely gonna use it again!”

Helpful Report

Posted 4 years ago

“The service was great until after it landed. Then wanted extra money for claiming it was over the size. To dispute you needed photos of the measurements and weight of box. Of course by this time the box had been unpacked and discarded. So take photos when sending!! Which they do not tell you”

Helpful Report

Posted 4 years ago

“A bit tricky to figure out the paperwork to start with, but excellent service once completed. Picked up on Thursday in the US and delivered on Monday in the U.K. All arrived safe and sound. Will definitely use again.”

Helpful Report

Posted 4 years ago

“Collection as scheduled and delivered within 24 hours.”

Helpful Report

Posted 4 years ago

“very easy service. picked up and dropped off efficiently and quickly and so much less stressful than bringing my bag myself.”

Helpful Report

Posted 4 years ago

Send My Bag is rated 4.8 based on 1,699 reviews