Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,699 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic fast service. Abit pricey but got the job done.”

Helpful Report

Posted 3 years ago

“Excellent service, great customer support, helped me get my lost bag back from Indonesia”

Helpful Report

Posted 3 years ago

“I was astonished! Despite postal strikes, train strikes, extreme weather, Brexit and Christmas…. my box arrived punctually to Italy. Really excellent service. Thank you.”

Helpful Report

Posted 3 years ago

“great!!! awesome timing”

Helpful Report

Posted 3 years ago

“Excellent service Have recommended to lots of people.Staff very pleasant & helpful”

Helpful Report

Posted 3 years ago

“Excellent service. The procedure and requirements were well explained. I easily filled out the forms and attached them to my two suitcases. A courier arrived exactly on time and picked up my cases and off they went. It only took a couple of days and my cases were delivered 3000 miles away. So much easier than taking them on my flight. Super happy with the service provided. Good value. Will definitely use this service again.”

Helpful Report

Posted 3 years ago

“Fast and without any problems”

Helpful Report

Posted 3 years ago

“Reliable, efficient and secure service from door to door. I sent two large boxes from London to Northern Ireland which we collected and delivered within 48 hours.”

Helpful Report

Posted 3 years ago

“I sent a bag prior to Christmas from Northern Ireland to mainland UK. The bag was picked up at 6 pm and arrived afternoon of the following day. Excellent service.”

Helpful Report

Posted 3 years ago

“Perfect! Very good service”

Helpful Report

Posted 3 years ago

“Great service and very quick! My luggage has even arrived a few days early and in great condition ! I recommend !”

Helpful Report

Posted 3 years ago

“Excellent door to door service. My box to Frankfurt arrived in 2 days just before Xmas instead of the estimated 7 day delivery!”

Helpful Report

Posted 3 years ago

“Very happy with the service, speed and accuracy”

Helpful Report

Posted 3 years ago

“Great service, all the platform works perfectly and it give you alerts of the important movements, I woo use it again.”

Helpful Report

Posted 3 years ago

“Easy way and excellent service”

Helpful Report

Posted 3 years ago

“Our most recent shipment from Los Angeles to London was delivered in under 48 hours! Easy to follow instructions. Excellent tracking and notifications. Very reasonable price. We will certainly continue to use. Highly recommend.”

Helpful Report

Posted 3 years ago

“Amazing service, and good value. I never have to worry about hefting my luggage up and down public steps and on and off trains ever again!”

Helpful Report

Posted 3 years ago

“Highly recommend - fast and efficient service. Customer service was excellent, they answered all questions.”

Helpful Report

Posted 3 years ago

“Excellent customer service that deals with the courier not picking up my luggage outside of the 9 to 5 working hrs. I received my luggage in perfect condition and on time easily tracked by the app 5 stars for me”

Helpful Report

Posted 3 years ago

“Great service as my bag made it and was traceable in the duration of travel. I had used other carriers and my bag never made it. So this was great. The price was rather expensive & was a weigh up between buying new or getting clothes sent but it was worth it”

Helpful Report

Posted 3 years ago

Send My Bag is rated 4.8 based on 1,699 reviews