Send My Bag Reviews

Name: Send My Bag
Rating: 4.78

4.8 Rating 1,307 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They charged more after delivering the item”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“This was a very helpful service. There were no issues and everything arrived on time and just as advertised.”

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Posted 2 years ago

“Collected on time and arrived on time in excellent condition. Will be using this company again next time.”

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Posted 2 years ago

“Fantastic service. Never fails to impress. I won’t ever use anyone else. Thank you.”

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Posted 2 years ago

“I have already given this wonderful company a glowing review, which is well deserved. They are so helpful and extremely patient, when one isn't great at online form- filling, I was aided e step of the way. I went onto make a silly mistake with the suburb address,again.. simply no problem, and this was after my Sons suitcase was already enroute to Australia, they sorted it so easily. I really couldn't recommend Send my bag highly enough.”

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Posted 2 years ago

“Excellent service- bag picked up and delivered within 24 hours. Tracking provided throughout and all for around £20 pounds - unbelievable value! I would highly recommend”

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Posted 2 years ago

“The process was painless. It has become a little expensive but that is to be expected after Brexit.”

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Posted 2 years ago

“Always very pleased with excellent service received.”

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Posted 2 years ago

“Excellent service and competitive rates”

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Posted 2 years ago

“Very easy to use, fast service, suitcase arrived well ahead of schedule. Would highly recommend.”

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Posted 2 years ago

“Perfect and fast service.”

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Posted 2 years ago

“Very helpful customer service”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“Pick up and delivery were both efficient and professionally handled.”

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Posted 2 years ago

“Another great delivery through SMB. We've used SMB for the past two years, have never had a problem, and the speed of the delivery from the States to The Netherlands is mind-boggling. Can't even dream of ever using another service. AND, their customer service is top-notch! Always available, courteous, and provide quick and accurate information as needed. Highly recommend SMB!”

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Posted 2 years ago

“Send my bag means hassle free travel. Reasonably priced and great service”

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Posted 2 years ago

“N/A N/A N/A N/A N/A”

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Posted 2 years ago

“it'd be nice if you had the option to contact drivers upon arrival and departure.”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,307 reviews