Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,073 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scrivens always provide excellent customer service. Professional, friendly and efficient staff. Nothing is too much trouble.”

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Posted 2 years ago

Hi Lisa, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“1st class service, 1st time using Scrivens after a dissapointing service from a competitor, thorough test carried out and assistance in choice of new frames.”

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Posted 2 years ago

Hi David, thank you for your wonderful review!

Posted 2 years ago

“Excellent service and aftercare at Newark Scrivens. I was having some problems with my left eye and following an eye test , my Optician immediately referred me to Hospital. I was able to receive treatment within about 48hours. Would highly recommend this practice.”

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(Newark) - Posted 2 years ago

Hi Peter, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Newark.

Posted 2 years ago

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Posted 2 years ago

“Great opticians looking after your eyes nothing was to much very professional”

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Posted 2 years ago

Hi Lawrence, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

“emily and optician at Havant opticians - very patient and helpful”

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(Havant) - Posted 2 years ago

Hi Elizabeth, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 years ago

“Good selection of frames at reasonable prices. Staff were helpful and fitting was easy.”

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Posted 2 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 years ago

“Felt anxious at first but the staff made me feel very comfortable and the was so nice and friendly. Highly recommended optician's.”

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Posted 2 years ago

Hi Emma, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Both myself and my wife can't recommend scrivens opticians highly enough, A very warm welcome and personal service, explaining every stage through out the process, highly recommended,”

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Posted 2 years ago

Hi, thank you for your wonderful review!

Posted 2 years ago

“Very professional outfit, I was really pleased with my visit, everything was explained to me. Fully recommend Scrivens.”

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Posted 2 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 2 years ago

“So far I have been delighted with my care at Scrivens. I recently had two cataract operations and am waiting for my new spectacles--3 pairs. The three members of staff who looked after me were all professional, kind and reassuring. I would recommend Scrivens to anyone.”

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Posted 2 years ago

Hi Yvonne, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

“Very welcoming, happy , friendly, professional staff. I have been a customer for quite a few years now I am very happy with the service”

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Posted 2 years ago

Hi Hilary, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 years ago

“Chalk and cheese compared to competition Scrivens at three tuns, Wolverhampton are amazing and their service is second to non, my hearing aids which were recommended to me completely revolutionised my life, I'm hearing sounds I haven't heard for years and now have better hearing with them, than most people I know, plus when using Google I now have super powers...I can turn on and off lights. TV and heating with them, I can have have conversations on the phone even in noisy places by tapping my ear, and foreign languages no problem, I can hear them in English! I can do speech to text and ask any questions I need answering. But back to the service, my specialist and all the staff in the store and very supportive, helpful and fully understand my needs. Don't go to others, you'll only be disappointed as I was before going to Scrivens. Oh and they also do 0% finance, quick delivery and plenty of follow up appointments to check they are right for you.”

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(Wolverhampton) - Posted 2 years ago

Hi Steve, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Kashen at Leominster was so helpful and professional this morning, as indeed were all the staff. Very grateful for your assistance. I feel reassured that my ears are in good hands, if you know what I mean!”

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(Leominster) - Posted 2 years ago

Hi Beverley, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 2 years ago

“Always good customer service. I am always greeted with a smile. Price is reasonable too.”

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Posted 2 years ago

Hi Pauline, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

“My husband and I had an eye test there, the staff was very friendly and professional. They communicated very well, and explained everything in full. I have to have my one lense frosted and it was so much cheaper there than what I had been paying. I also had my ears tested there and had my hearing aids straight away she showed me the graph and explained everything to me.”

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Posted 2 years ago

Hi Jane, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 years ago

“Excellent service. The staff are really friendly and helpful”

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Posted 2 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Simon the Audiologist at Scrivens is a huge asset to the brand. Meticulous, patient, thorough and very knowledgeable -never makes patients feel rushed. Always up to date with latest technological advances and advises knowledgeably. I always feel in safe hands.”

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Posted 2 years ago

Hi Katie, thank you for your wonderful review!

Posted 2 years ago

“Visited Lutterworth branch last week, great experience, the team were friendly, professional, engaged, experienced and knowledgeable. Eye test done, efficiently and on time. Ordered some glasses, again no wait or fuss. A great customer experience… Thank You! I would certainly recommend”

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(Lutterworth) - Posted 2 years ago

Hi Martin, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Lutterworth.

Posted 2 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,073 reviews