Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,073 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had my 2 year annual eye test. Was surprised that now I'm 60 I get my test for free. I arrived really early for test but luckily they had been a cancellation so was seen to straight away. The lady who served me was really polite & friendly putting me at ease. The optician was efficient & professional. Overall it was a very good experience with very nice people. I was able to order 2 new pairs of glasses at a reasonable price. Would recommend them every time.”

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Posted 2 years ago

Hi Liz, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

“Definitely sticking with Scrivens after my experience. They were much more thorough than other opticians, didn't rush me when doing the exam and choosing glasses. Feel much more satisfied paying for glasses I actually like and need!”

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Posted 2 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 years ago

“Very good efficient service . Everyone friendly and helpful. There was also laughter which made the visit a most pleasant experience.”

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Posted 2 years ago

Hi William, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Corporation Street - the lady was excellent and has brilliant customer skills”

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(Corporation Street) - Posted 2 years ago

Hi Maureen, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 2 years ago

“Staff very helpful and friendly. One lady in particular. I don't know her name but she has been at Royston Specsavers for 17 years.”

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Posted 2 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 2 years ago

“brilliant service, brilliant staff, very professional, i love both of my new glasses,”

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Posted 2 years ago

Hi Frank, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

“Received a 5 star eye test and no problem with my spectacle prescription. Reasonable prices but unfortunately was not able to take advantage of the offer of 2nd pair half price, as one pair was reading and 2nd pair distance. Maybe Scrivens should review this policy. Iwould highly recomnend Scrivens for an eye test. It was the best one I have experienced, and sales afterwards not too pushy like other places.”

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Posted 2 years ago

Hi Carmel, thanks for the excellent review!

Posted 2 years ago

“The attention to detail, the thoroughness of the examinations, the friendliness and the excellent ability to make arrangements, shown by all the staff, was absolutely excellent, both for my wife and myself. We have no hesitation in recommending your branch here in Havant.”

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(Havant) - Posted 2 years ago

Hi Neville and Diane, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Have just got my new hearing aids from Scrivens at North Walsham, Norfolk. Excellent service and care from those working at the Branch. Hannah, Audiologist, has been extremely helpful and caring. Careful explanations about my hearing and the new hearing aids themselves, combined with re-assurance have made the experience really good. She has been a great example of your 'core focus' in action. I know that there may be times when I am struggling with the hearing aids but I have every confidence that Hannah and Scrivens will be there to help. THANK YOU”

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(North Walsham) - Posted 2 years ago

Hi Tim, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 2 years ago

“I had an excellent experience in Scrivens at Alfreton. I wads made to feel welcome, particularly by Ben, the store manager and also by the contact lens clinician. They couldn't do enough to help me. I would highly recommend visiting the team in Alfreton. Thank you.”

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(Alfreton) - Posted 2 years ago

Hi Ruth, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Alfreton.

Posted 2 years ago

“Staff absolutely brilliant. I have been going to this Opticians for a number of years now and hopefully will never change. All members of staff are very professional and polite towards me,when I pop in to have the glasses adjusted they are always pleasant and get the job done with no fuss”

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Posted 2 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

“Everyone makes you feel very welcome The customer service is Fabulous. They put you at ease ,as soon as you go through the door.”

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Posted 2 years ago

Hi Maureen, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 years ago

“Love my new hearing aids. My left one still falls out but doesn’t scream any more. Great to hear again. Thank you so much Mr Hare for your help.”

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Posted 2 years ago

Hi Janet, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Both optician and hearing consultant at Scrivens, Widnes are unbelievable. The care and attention they provide are second to non. More than satisfied. Thank you. Pam Warburton”

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(Widnes) - Posted 2 years ago

Hi Pamela, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 2 years ago

“Always a pleasure to visit my opticians in Weymouth the service from everyone is always the very best, I am very fussy when it comes to choosing something that you have to wear and that is on show every day. Time and patience is taken to make sure every thing is just so and that I am happy when I walk out of the door.”

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(Weymouth) - Posted 2 years ago

Hi Craig, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Weymouth.

Posted 2 years ago

“Melissa and carys were very helpful and made the process easy”

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Posted 2 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

“Excellent service from my local branch in South Shore Blackpool. I chose them as I had previously attended with my husband for a Hearing Test. Was impressed by the quality of service he received so visited for my eye test. Was made welcome from the start and my eye test was done thoroughly and professionally. There is a good range of frames to choose from and my prescription and choice of lenses was explained. I would recommend this Company to my family and friends. You receive a warm welcome from helpful and professional staff Thank you.”

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(Blackpool) - Posted 2 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 years ago

“I cannot recommend chesterfield scrivens enough ,they are so friendly and helpful from the lovely lady that tested my eyes to the staff that helped me pick my glasses 🤓. Even down to helping me choose within my budget . Blummin brill ,I won’t go anywhere else .”

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(Chesterfield) - Posted 2 years ago

Hi Hayley, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Best servse”

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Posted 2 years ago

Hi, thank you for your wonderful review!

Posted 2 years ago

“Good experience, knowledgeable staff.”

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Posted 2 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 2 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,073 reviews