Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,081 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, thorough and efficient service. Enjoyed my visit”

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Posted 3 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Excellent service from entering the shop to leaving”

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Posted 3 years ago

Hi Russell, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“Anita was informative and helpful in every way. I am very pleased with the aid which has improved my social life in many ways”

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Posted 3 years ago

Hi, thank you for your wonderful review!

Posted 3 years ago

“Great customer skills and service @ the Weoley Castle branch. Lovely Ladies! 😊”

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(Weoley Castle) - Posted 3 years ago

Hi Mizelli, thank you for the kind words! We’re so happy your visit at Weoley Castle went so smoothly.

Posted 3 years ago

“I attended both the Opticians and the Hearing Care departments. Appointments were easily made and flexible. No waiting time to be seen. All staff very professional and very helpful. I would highly recommend Scrivens in Huddersfield. 😊”

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(Huddersfield) - Posted 3 years ago

Hi Sue, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Huddersfield.

Posted 3 years ago

“Great and very professional service. Treated with care and respect by all staff. Quality products. We will be back in 17 months. Send us a reminder for March 2024.”

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Posted 3 years ago

Hi David, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“Very professional and helpfull. Accurate diagnosis and prompt direct referal for caterac surgery. Post-op after care was effective and reassuring. Reading glasses were available for collection 5 working days after eye test.”

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Posted 3 years ago

Hi Brian, thank you for your wonderful review!

Posted 3 years ago

“No fuss, easy to pop in. Knowledgeable team.”

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Posted 3 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Had good service at my Doctors surgery,...now at last I can hear my GUITAR..lol...had Trouble at first fitting into Ear ..but after about a week have no problems,...”

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Posted 3 years ago

Hi Michael, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“Exceptional service. Really helpful and friendly staff. Would definitely not go elsewhere for my prescription glasses”

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Posted 3 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“My hearing test was easy to book and was very thorough. The practitioner was very friendly and reassuring. When I collected my hearing aids, everything was explained and any questions answered. I was impressed with the service and know that if I have a problem in the future, help is readily available. I will certainly recommend the Thornton branch to my friends!”

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(Thornton-Cleveleys) - Posted 3 years ago

Hi Susan, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 3 years ago

“I have been a customer of this practice for many years and have stayed loyal to them because the service is excellent. Friendly helpful staff plenty of choice when choosing a change of specticals . Its a pleasant place to visit and always a positive experience. The opticians are very thorough, patient and offer sound advice. Very satisfied.”

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Posted 3 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Very happy with the service Thank you”

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Posted 3 years ago

Hi Elizabeth, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“Staff are very friendly in my experience for my local one this last experience was really good as I had an eye problem which led me to have to goo to the hospital and the problem has be rectified I have been using scivens for the last 30 odd years”

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Posted 3 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“I was very satisfied wirh my eye tests. The staff were very informative and very nice. The service was outstanding”

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Posted 3 years ago

Hi Rosemary, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“I was unwell last week and had to go to A&E with the sudden onset of blurred vision, the Doctor at the hospital wanted me to see an optician that day, I rang Scrivens in my small town of Fakenham in Norfolk to see if they could get me in, which I thought would be highly unlikely, they had a cancellation so slotted me in straight away, the two ladies in the shop were so helpful and so caring, the optician Henry was very thorough too, I’ve got eye pressure behind my left eye, the optician saw me again the next day to check them, as soon as I walked in the young ladies I saw the day before asked how I was, they made me feel relaxed and a valued customer, even though it was my first visit.”

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(Fakenham) - Posted 3 years ago

Hi Deborah, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 3 years ago

“Janette at Stamford was exceptional at finding frames for my new glasses. It was not easy as I have very specific requirements. It took her several calls to the warehouse to find a frame which should be just right. All the team in Stamford are excellent.”

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(Stamford) - Posted 3 years ago

Hi Jill, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“I immediately felt at ease Paul who did my test was great made me feel at ease explained everything had a sense of humour I left the same day with my hearing aid and it has changed my life for the better .Lisa”

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Posted 3 years ago

Hi Lisa, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“The staff in Ringwood were efficient friendly and knowledgeable. There was no pressure applied for you to buy expensive frames, I was left to browse freely and the lady on duty just said “ if you need any help please just give me a call. The eye test was impressive it wasn’t hurried and I really felt strongly that they wanted to be sure that they would give you the right prescription for your needs. The test was thorough and they explained everything that they did to you and explained the results. The attention I received was very professional and helpful but still friendly.”

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(Ringwood) - Posted 3 years ago

Hi Wayne, thank you for the kind words! We’re so happy your visit at Ringwood went so smoothly.

Posted 3 years ago

“I was unable to attend for my regular eye test until last week, the reception i received was so warm and cheerful was a tonic in these very unsure times, the staff were really helpful and I came away feeling great. A very enjoyable visit.”

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Posted 3 years ago

Hi Roy, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,081 reviews