Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,073 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

Metrics

Info

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

Visit Website

Phone:

0121 456 8700

Write Your review

Tell us how Scrivens Opticians & Hearing Care made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was treated kindly and professionally throughout from the hearing test to the eye test and glass fitting. I felt very much respected and cared for.”

Helpful Report

Posted 2 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Excellent service. Staff very helpful & professional.”

Helpful Report

Posted 2 years ago

Hi, thank you for your wonderful review!

Posted 2 years ago

“Brilliant service...”

Helpful Report

Posted 2 years ago

Hi Abraham, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 2 years ago

“I went to Scrivens in Widnes for the first time last week for an eye test I was very impressed with the service. The Optometrist was very through and explained every test. I didn't need any new glasses but I ordered a pair of subscription sunglasses. I would highly recommend the service and the staff were very friendly and helpful.”

Helpful Report

(Widnes) - Posted 2 years ago

Hi Angela, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

“The optometrist was extremely thorough with her examination and explained about the effects of AMD and gave me a Amsler chart for future reference. I am quite happy with my chose of frames and now await the fitting. Thank you for an excellent around service.”

Helpful Report

Posted 2 years ago

Hi John, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 years ago

“Best opticians I have ever been to. Always a friendly smile when you walk in. Nothing is too much trouble for them. The glasses are excellent value for money. It’s a real pleasure to go there. Cris Adams”

Helpful Report

Posted 2 years ago

Hi Cris, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Went to local Scrivens for NHS hearing test and was blown away by how amazing the service was. The audiologist for very personable and thorough. Carrying out a range of tests explaining and reassuring as he went through them and at the end left with new hearing aids. Would recommend the branch in Market Deeping first class”

Helpful Report

(Market Deeping) - Posted 2 years ago

Hi, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 2 years ago

“First class service as usual wouldn’t go anywhere else”

Helpful Report

Posted 2 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

“Incredible service provided by the Bury St Edmunds team, who looked after me from start to finish and provided excellent advice with a friendly family feel”

Helpful Report

(Bury St Edmunds) - Posted 2 years ago

Hi Karen, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 years ago

“I am very happy with my NHS hearing aids, which I had fitted a year ago. Your consultant was extremely thorough and helpful in explaining all about using them.”

Helpful Report

Posted 2 years ago

Hi Pamela, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Had very good experience with Eye test. First time booked the eye test with Scrivens Opticians. Staff was very polite and helpful and the Optician was very experienced. Will definitely book again.”

Helpful Report

Posted 2 years ago

Hi Shoaib, thank you for your wonderful review!

Posted 2 years ago

“Always a friendly and helpful customer service. Have been a customer for many years.”

Helpful Report

Posted 2 years ago

Hi John, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 2 years ago

“Went to Weoley Castle branch after poor experience at Eye Collective in Shelly Oak. Very impressed by level of service,especially from Hayley who talked me through all the options and got the best deal for me. Felt that my eye car was the primary aim, not making money from me.”

Helpful Report

Posted 2 years ago

Hi Duncan, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

“Very good service thank your”

Helpful Report

Posted 2 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 years ago

“Excellent service I’m happy with them.”

Helpful Report

Posted 2 years ago

Hi Ahmed, thank you for taking the time to leave us such a nice review!

Posted 2 years ago

“Friendly and professional, what more can one ask. Always a pleasure. Thank you”

Helpful Report

Posted 2 years ago

Hi Jenny, thank you for your wonderful review!

Posted 2 years ago

“Good quick service on line, but a face to face review after three years seems a bit long to wait for someone like myself who is new to wearing hearing aids . Maybe the first review could be two years?”

Helpful Report

Posted 2 years ago

Hi, thank you for letting us know about this, your feedback helps us get better. We’ll pass your comments on to the appropriate department for you.

Posted 2 years ago

“Everyone is friendly and welcoming and careful in their work to get you the right glasses for you.”

Helpful Report

Posted 2 years ago

Hi Michelle, thank you for your wonderful review!

Posted 2 years ago

“Best service ever and I have been attending the same branch for many years, the staff were so helpful with their help in choosing my new glasses. Thank you everybody.”

Helpful Report

Posted 2 years ago

Hi Susan, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 2 years ago

“Privacy maintained throughout the process Thorough eye check Excellent support with frame choices Thankyou”

Helpful Report

Posted 2 years ago

Hi Pamela, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,073 reviews