Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,081 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited this opticians yesterday 23/8, to ask if they could fix my readers, not only did they manage to fix them, they did it for free, all this while I sat there with my staffies.”

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Posted 3 years ago

Hi Steve, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“My hearing test at Diss with Trevor and Franchesqua ( 21st Aug 2023 )was amazingly thorough. Both very professional, friendly and understanding my issue. After over an hour of tests etc. I left with a pair of NHS issue hearing aids which I am still getting used to”

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(Diss) - Posted 3 years ago

Hi Barry, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Always please with the service they go out of there way to help you ,wouldn't go any where eles.”

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Posted 3 years ago

Hi Sandra, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“Outstanding work by the Havant branch. My 5 year old child is often in there due to breaking her glasses and all of the staff are incredible towards her, so much care is given and I couldn't recommend a better opticians. Thankyou so much Havant branch.”

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(Havant) - Posted 3 years ago

Hi Hannah, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 3 years ago

“Always have first class treatment and attention from my local Scrivens branch in Chesterfield.”

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(Chesterfield) - Posted 3 years ago

Hi Melvin, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Chesterfield.

Posted 3 years ago

“A helpful and very thorough practice. I would recommend.”

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Posted 3 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“Thank you for the care and attention given for my eye test and also my ear test. Both technicians were very thorough, caring and attentive. Yes I would recommend Scrivens and will be coming back.”

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Posted 3 years ago

Hi Pamela, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“I was treated kindly and professionally throughout from the hearing test to the eye test and glass fitting. I felt very much respected and cared for.”

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Posted 3 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“Excellent service. Staff very helpful & professional.”

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Posted 3 years ago

Hi, thank you for your wonderful review!

Posted 3 years ago

“Brilliant service...”

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Posted 3 years ago

Hi Abraham, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“I went to Scrivens in Widnes for the first time last week for an eye test I was very impressed with the service. The Optometrist was very through and explained every test. I didn't need any new glasses but I ordered a pair of subscription sunglasses. I would highly recommend the service and the staff were very friendly and helpful.”

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(Widnes) - Posted 3 years ago

Hi Angela, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“The optometrist was extremely thorough with her examination and explained about the effects of AMD and gave me a Amsler chart for future reference. I am quite happy with my chose of frames and now await the fitting. Thank you for an excellent around service.”

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Posted 3 years ago

Hi John, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Best opticians I have ever been to. Always a friendly smile when you walk in. Nothing is too much trouble for them. The glasses are excellent value for money. It’s a real pleasure to go there. Cris Adams”

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Posted 3 years ago

Hi Cris, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“Went to local Scrivens for NHS hearing test and was blown away by how amazing the service was. The audiologist for very personable and thorough. Carrying out a range of tests explaining and reassuring as he went through them and at the end left with new hearing aids. Would recommend the branch in Market Deeping first class”

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(Market Deeping) - Posted 3 years ago

Hi, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 3 years ago

“First class service as usual wouldn’t go anywhere else”

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Posted 3 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“Incredible service provided by the Bury St Edmunds team, who looked after me from start to finish and provided excellent advice with a friendly family feel”

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(Bury St Edmunds) - Posted 3 years ago

Hi Karen, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“I am very happy with my NHS hearing aids, which I had fitted a year ago. Your consultant was extremely thorough and helpful in explaining all about using them.”

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Posted 3 years ago

Hi Pamela, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“Had very good experience with Eye test. First time booked the eye test with Scrivens Opticians. Staff was very polite and helpful and the Optician was very experienced. Will definitely book again.”

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Posted 3 years ago

Hi Shoaib, thank you for your wonderful review!

Posted 3 years ago

“Always a friendly and helpful customer service. Have been a customer for many years.”

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Posted 3 years ago

Hi John, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“Went to Weoley Castle branch after poor experience at Eye Collective in Shelly Oak. Very impressed by level of service,especially from Hayley who talked me through all the options and got the best deal for me. Felt that my eye car was the primary aim, not making money from me.”

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Posted 3 years ago

Hi Duncan, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,081 reviews