Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,081 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service thank your”

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Posted 3 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Excellent service I’m happy with them.”

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Posted 3 years ago

Hi Ahmed, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“Friendly and professional, what more can one ask. Always a pleasure. Thank you”

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Posted 3 years ago

Hi Jenny, thank you for your wonderful review!

Posted 3 years ago

“Good quick service on line, but a face to face review after three years seems a bit long to wait for someone like myself who is new to wearing hearing aids . Maybe the first review could be two years?”

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Posted 3 years ago

Hi, thank you for letting us know about this, your feedback helps us get better. We’ll pass your comments on to the appropriate department for you.

Posted 3 years ago

“Everyone is friendly and welcoming and careful in their work to get you the right glasses for you.”

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Posted 3 years ago

Hi Michelle, thank you for your wonderful review!

Posted 3 years ago

“Best service ever and I have been attending the same branch for many years, the staff were so helpful with their help in choosing my new glasses. Thank you everybody.”

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Posted 3 years ago

Hi Susan, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“Privacy maintained throughout the process Thorough eye check Excellent support with frame choices Thankyou”

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Posted 3 years ago

Hi Pamela, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“Very friendly and professional First time customer, would definitely recommend.”

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Posted 3 years ago

Hi Ray, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Amazing attention to detail, no one was rushing around to get you in and out and both the ladies I saw took the time to explain everything in detail to ensure all was well understood and we're thorough and happy to answer any questions I had during my visit. A very personal, yet professional level of care given, thank you. Scrivens will be my regular optician going forward.”

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Posted 3 years ago

Hi Tara, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“The ladies who work in your Weymouth branch were lovely especially the Manager. Was recommended here by my friends and I use to go to Specsavers but I liked that Scrivens gave a more personal touch so will recommend you to others.”

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(Weymouth) - Posted 3 years ago

Hi, thank you for your wonderful review!

Posted 3 years ago

“They were very helpfull as usual”

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Posted 3 years ago

Hi Rita, thank you so much for your review!

Posted 3 years ago

“10/10 experience! Sonya, Becky & staff were all warm, welcoming & professional! Sonya who conducted my lights test & hearing screening is very good at what she does & made it all smooth & easy! The optometrist, Navarro Kaur Gill was welcoming, thorough & lovely to talk to. Livingston even had a quick look at my ears as my hearing screening was a bit worrying. All in all, a lovely appointment.”

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Posted 3 years ago

Hi Luke, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“Popped in this morning with a screw missing from my glasses, never been there before, a kind lady fixed my glasses with no fee, will definitely go there again ... what a marvellous customer experience”

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Posted 3 years ago

Hi John, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Really helpful staff. I broke my glasses and was given another eye test, advice for my new glasses and very friendly service.”

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Posted 3 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“Friendly service”

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Posted 3 years ago

Hi Brian, thank you for your wonderful review!

Posted 3 years ago

“Very happy with the staff and service given . Punctuality etc.,. Cannot fault them . Thank you. ,”

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Posted 3 years ago

Hi Pamela, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“supported my sister with her eye care after having cataract removed. now had vision test and advice given with her needs for glasses. my sister very happy with her new glasses.”

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Posted 3 years ago

Hi Judith, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“Very friendly and knowledgable staff wouldn’t go anywhere else”

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Posted 3 years ago

Hi Jill, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“The staff was fantastic really helpful”

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Posted 3 years ago

Hi David, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“Quick to book appt. Excellent service and good price on glasses”

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Posted 3 years ago

Hi, thank you for your wonderful review!

Posted 3 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,081 reviews