Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“Very quick response and communication from customer services. We had a slight problem with a product but it was dealt with very quickly. Would certainly use again”

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Posted 6 years ago

“I placed an order for a D&G for men shower gel and received two Hugo Boss women's shower gel! Fortunately I was able to sort the mystery via the website's online chat - the item I ordered was out of stock and I would receive a refund. Very nice to receive a free gift of ladies HB shower gels but it didn't really solve my problem of having the correct goods. I would have preferred a prompt notification as the delay meant I was unable to obtain the exact item I wanted even from another company.”

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Posted 6 years ago

“Excellent Anthony Sworder 😊”

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Posted 6 years ago

“I got exactly what I ordered. Its great.”

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Posted 6 years ago

“Excellent! I obtained my favourite perfume that is no longer made - Pure Purple, by Hugo Boss.”

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Posted 6 years ago

“Very good product”

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Posted 6 years ago

“Easy to order and quick delivery. Would order from again”

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Posted 6 years ago

“Delivered when stated was able to track my order. Exactly what I ordered I received, £10 cheaper than the major retailers and cheap postage.”

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Posted 6 years ago

“Great stock and easy website to navigate. Delivered exactly when they said it would be. Thx”

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Posted 6 years ago

“Very prompt delivery, thank you.”

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Posted 6 years ago

“Value for money.”

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Posted 6 years ago

“Mum loved her present and the delivery came earlier than I expected I ordered it on Sunday and the package turned up on the Tuesday 👌”

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Posted 6 years ago

“Fantastic service with fantastic products at fantastic prices. Many thanks”

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Posted 6 years ago

“Easy to order. Very fast delivery. Great product.”

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Posted 6 years ago

“Good prices and quick delivery”

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Posted 6 years ago

“Very happy with my purchase. Ordering was quick and easy. Delivery was also quick and received an email telling me when it would arrive”

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Posted 6 years ago

“Ordered and delivered on time very efficient”

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Posted 6 years ago

“Danke für eine problemlose und zügige Bearbeitung meiner Bestellung. Ich wurde immer über den Stand meiner Lieferung informiert.”

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Posted 6 years ago

“For fair prices great customer service and a wide choice this company shows the way.”

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Posted 6 years ago

“Very very very nuce website. This is my second deal with them. Legit perfumes + cheap prices + Super fast delivery + Helpful customer care All my perfumes will be from here for sure”

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Posted 6 years ago

Scentsational is rated 4.7 based on 4,557 reviews