Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“Prompt efficient service”

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Posted 6 years ago

“Fantastic service and very reasonable price”

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Posted 6 years ago

“Arrived on time for Xmas”

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Posted 6 years ago

“Not received and no answer on the phone line”

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Posted 6 years ago

Parcel shows as delivered on DHL website, Have opened a dispute with them and have refunded customer https://track.dhlparcel.co.uk/?_ga=2.240890378.805751631.1577699555-1682954016.1576065798

Posted 6 years ago

“Order not dispatched, however on speaking to staff who were very apologetic, order was then sent by next day delivery. Mistake made, but very well handled by staff. Thank you.”

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Posted 6 years ago

“Hair dryer arrived within expected date. Good price and great service.”

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Posted 6 years ago

“Great product!! Exactly what I was expecting!!”

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Posted 6 years ago

“Great prices and excellent service. Delivery arrived with an item short. I emailed and a replacement arrived within a couple of days. I'll definitely use Scentsational again.”

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Posted 6 years ago

“Quick and efficient service. I had not heard of Scentsational before but I will certainly be looking at the web site regularly now.”

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Posted 6 years ago

“Great service fast delivery well worth a look”

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Posted 6 years ago

“This is the only outlet that I can get my discontinued aftershave at a reasonable price so I'm very happy”

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Posted 6 years ago

“Great service fast and amazing products”

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Posted 6 years ago

“Placed an order and products were delivered pronto”

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Posted 6 years ago

“Excellent service, fast delivery will use again.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Fast delivery!!! Great customer service when i had questions to ask via email, with a quick response, Great prices compared to other sites for the same product, Very happy customer 😊”

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Posted 6 years ago

“Great service, will shop again with them!😊”

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Posted 6 years ago

“Ordered and had my perfume within two days! Very Satified”

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Posted 6 years ago

“Great price and delivery”

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Posted 6 years ago

“Good service, thanks”

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Posted 6 years ago

Scentsational is rated 4.7 based on 4,557 reviews