Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You sent the wrong product but we kept it.”

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Posted 2 years ago

We do apologize for the inconvenience. It might be a case of human error. However, We are open to help you. Kind Regards

Posted 2 years ago

“Perfume was lovely and a great price. But delivery was slow. Took 8 days. EVRI did not give us any arrival times. Just nothing! Arrived too late for Mother's Day. I had to go out and buy another.”

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Posted 2 years ago

“The perfume arrived in a timely manner.”

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Posted 2 years ago

“Service is good”

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Posted 2 years ago

“You use EVRI for delivery which let you down. I placed my order for a Christmas present to my wife which didn’t arrive in time for Christmas although EVRI suggested they delivered on the Friday before Christmas. They didn’t and I was in all day.”

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Posted 2 years ago

“I haven’t recieved my gift from everi yet So can’t comment on product They are saying delayed on their tracking and txt”

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Posted 2 years ago

“Item arrived damaged, not impressed as it was for a Xmas gift. Contacted you for assistance and received no reply. Wouldn’t use again despite the good value item.”

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Posted 2 years ago

“I ordered some perfume for a birthday and paid next day delivery but it was 3 days late”

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Posted 2 years ago

“The incorrect item was sent to me a week ago although u sent me labels on my phone I don't have a printer so I've had a nightmare getting them printed and trying to get to the post office between don't think it would have hurt u to send me the correct one straight away it was your error”

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Posted 2 years ago

“Very good delivery and carefully packaged, but item delivered nit the same as pictured. Item pictured is nour edition but delivered classic edition.”

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Posted 2 years ago

“Not good at all”

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Posted 3 years ago

“I paid for next day delivery On a Thursday morning, it didn’t turn up till the following Tuesday”

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Posted 3 years ago

“First order lost, replacement order sent next day delivery. Perfume has a funny tinge to it and does not last like same perfume bought elsewhere so even tho it was cheaper because of damaged box it isn't really cheaper in the end when I need to replace it from a proper perfume store”

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Posted 3 years ago

“I was advised that there was no discoton this product but received an offer of 15% as a first time customer after having purchased the item so very disappointed”

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Posted 3 years ago

“Postal service needs a serious review due to parcel being left on front door step with a heavily used footway close for all to see the package .NOT IDEAL”

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Posted 3 years ago

“I had an issue with my order but the customer service were great. They were very responsive and solved the problem quickly.”

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Posted 3 years ago

“The only issue i had was it took longer to arrive than advertised and i had paid for 3 day delivery. Have asked for refund of p&p but not heard anything as yet”

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Posted 3 years ago

“Good working I'm very upset but is very helpful”

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Posted 3 years ago

“Good cheap website but after 2 nearly 3 weeks I'm still waiting delivery of my products”

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Posted 3 years ago

“Everything was okay but they’ve forgot to put one product inside the box. I was a bit sad as I was waiting for this specific product the most.”

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Posted 3 years ago

Scentsational is rated 4.7 based on 4,557 reviews