Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“The Customer Assistant was able to help me resolve my issue quick and fast.”

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Posted 7 years ago

“Product was in perfect condition and quick delivery”

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Posted 7 years ago

“Bought my hubby some aftershave for Xmas but wrong item was sent (women’s perfume ! ) Spoke to customer service who could not post out before the big day but assured me they would send ASAP ? .. We are now 4/1/19 and still nothing.. Will not be using this site again.. Lesson learned..”

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Posted 7 years ago

“my order was wrong, Got a refund so was happy with the customer service”

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Posted 7 years ago

“The perfume was excellent considering it is now getting hard to get hold of. The only problem I had was the metal band round the bottle was damaged.”

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Posted 7 years ago

“Half of the order was missing, however I was offered and received a full refund. Thank you”

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Posted 7 years ago

“The ordering system was perfect and easier accessible”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Sourced a product that was really difficult to find elsewhere. Great range, competitive prices and sent really quickly”

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Posted 7 years ago

“great Service.. it arrived fast no delays.it was well wrapped”

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Posted 7 years ago

“Ich würde dort jederzeit wieder einkaufen. Top Service, alles bestens”

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Posted 7 years ago

“Excellent product and fast trackable delivery”

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Posted 7 years ago

“Mix up with order but a solution was offered and dealt with quickly. Good customer service”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Quick and efficient service”

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Posted 7 years ago

“Great service, no issues.”

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Posted 7 years ago

“Fantastic goods at great prices.”

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Posted 7 years ago

“Very good delivery time”

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Posted 7 years ago

“Quick easy service. One problem, however, is the website. Wouldn't log me in. Asked for an password to try and sort the impass. No email arrived. Tried 2 or 3 times, no email. That aside the company has fastt delivery and good prices.”

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Posted 7 years ago

“Easy quick delivery”

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Posted 7 years ago

Scentsational is rated 4.7 based on 4,557 reviews