Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,490 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 30th April 2025

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initial contact appalling, I ordered and received confirmation of order just after Black Friday. When nothing had arrived, in December I called and was told product was out of stock but order expected before Christmas, again nothing. Upon ringing once again, having received no email at all other than the original confirmation of order, I was told no product had been delivered. I had checked your website in the meantime, the play tent I had ordered was in stock in another colour - noone had suggested that option to me so I enquired if it was available in another colour. Oh yes, revelation! I received the new colour within 24 hours of agreeing with the delightful and very helpful second lady I spoke to (sorry, can't remember her name but she had an American type accent) and she very kindly included a gorgeous gift for my 20 month old granddaughter who, otherwise, wasn't going to get a present from Grandma. So, finally, excellent service but only after the customer did ALL the chasing and made the suggestion of the product being offered in another colour.”

Helpful Report

Posted 2 years ago

Thank you for your review Ann. I am sorry that you have had this kind of experience, it isn't the kind of service we would want any of our customers to receive. We are working on ways we can improve our communication with customers, and I will ensure this feedback is shared thinking about putting ourselves in the customer shoes. I'm happy to read your query was also resolved in the end by Christina. -Amy.

Posted 2 years ago

“Such a lovely store with beautiful items for little ones.”

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Posted 2 years ago

Thank you Angela. -Amy.

Posted 2 years ago

“Good quality goods and great service. Something a bit different.”

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Posted 2 years ago

Thank you Judith. Feel free to call again. -Amy.

Posted 2 years ago

“Item arrived as expected. All good.”

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Posted 2 years ago

Lovely to read Wyndham, thank you. -Amy.

Posted 2 years ago

“Very nice well made products lovely colours - will be buying a lot more for our new granddaughter”

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Posted 2 years ago

Thank you for your review Judy. -Amy.

Posted 2 years ago

“Fast delivery, lovely soft hammam towel/blanket/throw/anything, it’s gorgeous!”

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Posted 2 years ago

“Lovely company, selling lovely items”

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Posted 2 years ago

Thank you for your great review Fiona. -Amy.

Posted 2 years ago

“The toy is lovely, and fun for children and adults alike, so it will last our toddler for many years. I was disappointed, however, that it was marketed online as a Goose Game (even on this feedback form!), but on the actual packaging it didn't contain the word Goose. I know it's a small silly thing, but it was the main reason I purchased it, due to a family in-joke”

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Posted 2 years ago

Thank you for your review Kate. I have passed your feedback over to our supplier, its the little things what count. -Amy.

Posted 2 years ago

“Beautiful toys and clothing for babies and children”

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Posted 2 years ago

Thank you for your review Helena, I agree such a lovely range. -Amy.

Posted 2 years ago

“Good Quality products. Service was good, item well packaged & Delivered on time,”

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Posted 2 years ago

Thank you Linda, It sounds like your happy with your service and purchase, this is great to read! -Amy.

Posted 2 years ago

“Product brilliant but no info about how to return and get refunds. Incredibly difficult”

Helpful Report

Posted 2 years ago

Thank you for your review Louisa, I am sorry to read you are struggling to arrange a return. I can see you have emailed us to request this. The office is back open Tuesday 3rd January 2023, one of the team will contact you then. They will also walk you through how you can do this for future. -Amy.

Posted 2 years ago

“An excellent product.”

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Posted 2 years ago

Thank you Pauline. -Amy.

Posted 2 years ago

“Nicely packaged and quick delivery. Lovely quality product”

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Posted 2 years ago

Thank you for taking the time to review us Peter. -Amy.

Posted 2 years ago

“All items lovely and as described, packed and arrived in good condition.”

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Posted 2 years ago

Thank you for taking the time to leave us a review Patricia. -Amy.

Posted 2 years ago

“Bought the tea set for my granddaughter for Christmas, it was beautiful and my granddaughter loved it, something that can be used for years”

Helpful Report

Posted 2 years ago

Thank you Sarah How lovely to read your Granddaughter is happy, I hope she has many enjoyable hours with her new tea set. -Amy.

Posted 2 years ago

“Excellent gift. My grandaughter loved it.”

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Posted 2 years ago

Thank you Peter, its great to read your Granddaughter is happy! -Amy.

Posted 2 years ago

“Excellent service and product”

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Posted 2 years ago

Thank you Chris. -Amy.

Posted 2 years ago

“My granddaughter plays with it”

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Posted 2 years ago

Thank you Celia, Lovely to read your Granddaughter is using her new toy. -Amy.

Posted 2 years ago

“Bought the car track for my Sixteen month old grandson. He loves cars , fire engines , tractors etc. the item is well made , and thankfully not plastic. Very happy with my purchase”

Helpful Report

Posted 2 years ago

Thank you Hilary, I hope your Grandson has many happy hours with all his treats. -Amy.

Posted 2 years ago

“My order was very delayed with no information regarding expected delivery from Scandiborn. I needed to send an email on two separate occasions regarding updates. I have bought several orders from the company but will not be doing so again.”

Helpful Report

Posted 2 years ago

Thank you for your review Sandra, I am so sorry you have experienced such a delay with your order, we have encountered a few delays with this particular supplier, and have been working hard to try and resolve this with them. I agree, we can do better in making you aware of these delays as customers when we find out, sometimes this is still a little too late. This isn't the level of service we would want any of our customers to experience. My colleague will be in contact to discuss this a little more with you. -Amy.

Posted 2 years ago

Scandiborn is rated 4.8 based on 17,490 reviews