Scandiborn Reviews

Name: Scandiborn
Address: Unit L, Welland Business Park,, Valley Way, Market Harborough, Leicestershire
Rating: 4.76

4.8 Rating 17,776 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 26th August 2025

899

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent the total wrong item”

Helpful Report

Posted 4 years ago

“I sent a present to a friend with a message and the message was not included in the order. She has to contact the company to find out who the sender was. This was time consuming considering she was a very small baby. I was very disappointed that my message was excluded.”

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Posted 4 years ago

“I would not recommend purchasing from Scandiborn. The products are poorly constructed (our teepee pole connector broke under limited pressure and the teepee cover came with a hole in it). And if you need to use their customer service, prepare to wait and wait and wait for a response, and then wait and wait and wait for any resolution. I had to follow up with the customer service multiple times just to get a response, let alone a resolution (which, frankly, wasn't satisfactory). Their products are not worth the extra aggravation. Purchase elsewhere!”

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Posted 4 years ago

“Xmas present ordered on 5th December. No communication since. Upon enquiry package was sent for delivery on 14th December. Nothing received. Very poor indeed. Would not currently use this company again.”

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Posted 4 years ago

“I Haven’t received it yet”

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Posted 4 years ago

“Received my item which is a dinosaur in an egg. One half of the egg is damaged, the other half is missing. Can’t get in touch with anyone to resolve this and the item is a Xmas present”

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Posted 4 years ago

“Purchased gifts for friends of ours (my husband's god son) and two of the toys arrived in very poor packaging. Purchase made on the 8.dec 2020, arrived on 18. dec and now too close to Christmas to fix... awaiting response from company. Not sure who has gone and ripped the packaging, but one cannot possibly gift these toys in such a condition. So disappointing”

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Posted 4 years ago

“We bought sippy cup for our 17 month old son. He took it from our hands, it dropped to the floor and it broke open. Very disappointing.”

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Posted 4 years ago

“Received my Daughter’s Birthday Present too late due to a stock issue from your side, also when the gift arrived some pieces were missing It took a week to send the missing parts and the delivery is standard rather than express Still waiting for an apology And also if the tent arrives after Christmas I would like to return the whole thing Very poor overall I was always happy with scandiborn but the staff dealing with issues need to be trained Thanks”

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Posted 4 years ago

“Sent wrong doll and wouldn’t send returns label to send back.”

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Posted 4 years ago

“Product broke after an hour, they haven't replied to my email after more than 48 hours and no phone contact available..”

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Posted 4 years ago

“The item has not arrived”

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Posted 4 years ago

“I have not had a response even after two emails.”

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Posted 4 years ago

“My order still hasn't arrived yet. I have received someone else's order.”

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Posted 4 years ago

“Im not happy with my recent purchase. I’ve bought a liewood anker water bottle for my son but after a few uses the plastic spout has been chipped off. It feels like my son have been eating pieces of plastic everytime he drinks from the bottle. I’m not sure if this is purely my sons fault or the product. But I did not expect this kind of quality from liewood, especially with the high price point. Would not recommend”

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Posted 4 years ago

“Long delivery & discount was bit misleading”

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Posted 4 years ago

“I love your products but I have to be honest...it is a nightmare dealing with your customer service/operational team. - The Harlequin changing table arrived with a defective door and I still have not heard back from CS on when they will send me a new one. - 3 items were missing from the package that was sent with no warning from the CS team. I had to follow up with them and they finally let me know that 2 items were out of stock (not sure how I was able to buy them when they were out of stock). - 2 of those items finally arrived but 4 weeks later the 3rd missing item hadn't arrived. I finally gave up and just asked for a refund. - And then in another order, I am still waiting for the return label to return my babybjorn carrier.”

Helpful Report

Posted 4 years ago

“Placed an order Nov 30 and have yet to receive any updates. 11 business days in. Email correspondence stated 7 working days plus a few. Delivery tab stated 9 working days plus 1-2 and it would have ARRIVED by then. Ordered as a Christmas gift and can’t get any assurance that I will receive it. $300 product and they can’t even send it out properly. Will never place another order again. The product I ordered could have been ordered from many other websites so won’t be choosing yours again. And delivery issues aren’t due to company delivering. Scandiborn still hasn’t SENT OUT any order 11 working days out.”

Helpful Report

Posted 4 years ago

“Il servizio clienti via mail è inefficiente. Ho fatto l'ordine più di un mese fa e non riesco ancora a fare un cambio/reso! La descrizione dei prodotti sul sito non corrisponde ai prodotti e non è esaustiva. Di 5 prodotti, solo 2 son ben descritti. Mi è arrivata una bambola difettosa (Agnes della "cam cam" che contiene polypellets e metello e quindi non è solo in cotone) e all'inizio mi avevano detto di tenerla gratis visto che non potevano cambiarla, poi invece non mi hanno detto nulla a riguardo e resto ancora in attesa, rischiando che non mi arrivi nulla neanche per Natale (già al compleanno la mia bimba è rimasta senza regali). Il daino della Fabelab risulta con un sonaglio in plastica quando doveva essere solo un pupazzo in cotone. Il vestito della cam cam doveva essere 100% cotone organico e presenta bottoni in plastica. Insomma, una gran delusione e perdita di tempo. Non sanno l'italiano e quindi bisogna scrivere in inglese per farsi capire e non conoscono i prodotti che vendono. Suggerisco un'interprete e una migliore organizzazione.”

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Posted 4 years ago

“Didn't receive my full order and communication thereafter was extremely slow and difficult.”

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Posted 4 years ago

Scandiborn is rated 4.8 based on 17,776 reviews