Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,632 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,632 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 29th June 2025

893

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this tent for my 2yr's old Birthday, it had not even lasted a day with out it tearing. For £30 you would expect a better quality. The tents material is thin and especially where the poles fix to the text . I would not recommend this tent for its price. 😠”

Helpful Report

Posted 4 years ago

“Still trying to exchange something and cannot get an answer for over a week”

Helpful Report

Posted 4 years ago

“Trying to exchange my product, but I’ve been waiting 5 days for someone to send me the returns label. I have sent numerous emails but no response. Customer service lines are currently closed too. Not happy with this service at all.... expected more!!”

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Posted 4 years ago

“Returns are not free and returns form needs to be printed at home Mx Seems antiquated.”

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Posted 4 years ago

“The product didn´t meet my expectations (not a very good relationship between price and quality) and even they say it´s 100% refundable you still have to pay both shipping fees.”

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Posted 4 years ago

“I live in Italy and when I received my order, I paid € 26 for customs duty. I wrote you a message on instagram to explain what happened. on your site it was not specified that I would pay customs Duty.”

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Posted 4 years ago

“Unfortunately my parcel required additional fee to be paid to the courier. (60 €) While the team was most likely unaware of it I tried to clarify it with them day before the delivery however the response came to late and unfortunately could not accept the parcel. Found the response quite slow”

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Posted 4 years ago

“Just bad experience they need to be more clear on there website that people are going to have to wait months for there item they were meant to get at christmas”

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Posted 4 years ago

“I was pleased with the toolbox but the pull along elephant only had a string that was 30cm long.”

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Posted 4 years ago

“Have a faulty product; a very overpriced bad quality slide which is chipped and despite emails to try get a refund getting an out of office reply saying closed until 4th January. It's 6th January now and still heard nothing. A little poor and expected more unfortunately.”

Helpful Report

Posted 4 years ago

“I accidentally ordered twice after an issue with my card on the website. This was on 26th December. I contacted immediately to cancel an order. I was informed via automated email that customer services were closed until 30th Dec. The duplicate order was shipped anyway and I am now awaiting a response to be able to return it and get a refund. I want the parcel to be collected, returned and refunded. The products themselves are lovely.”

Helpful Report

Posted 4 years ago

“I ordered the Bbhugme pillow is dusty pink and got the wrong one. I got the grey one. During covid I’m not prepared to send it back, due to the hassle. Delivery was quick, but it wasn’t what I ordered.”

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Posted 4 years ago

“I received the wrong item and emailed about it, and have received no response.”

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Posted 4 years ago

“The packaging was very crushed and parts of the box had crushed into the sleeping bag marking a big dent and crease that I will need to iron out. Quite disappointed as I really admire the Scandiborn website and the experience of opening a parcel didn’t match the experience of the website. I would also expect more considering the price is top of the market”

Helpful Report

Posted 4 years ago

“The concept and service are great - I chose Scandiborn because of the origins and lifestyle ethos behind the company. I am however disappointed with the source of manufacturing and quality of the materials of the product. I personally don’t believe they justify the cost or, more importantly reflect the origins and USP of company. It’s a real shame.”

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Posted 4 years ago

“My order hasn’t arrived”

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Posted 4 years ago

“Got sent wrong order!!! Second time I’ve been let down now it’s a joke”

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Posted 4 years ago

“Nice product but expected better more for the price and both products made in China. Disappointing.”

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Posted 4 years ago

“Item was poorly painted and stitching had come apart”

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Posted 4 years ago

“Ordered item, waited ages for delivery then told out of stock! Very frustrating.”

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Posted 4 years ago

Scandiborn is rated 4.8 based on 17,632 reviews