Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,498 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,498 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

Write Your review

Tell us how Scandiborn made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Scandiborn 5 star review on 30th April 2025

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item delivered was not as advertised would not use this company again not worth the hassle of returning item 😩”

Helpful Report

Posted 2 years ago

Thank you for your review Ian, I have dropped you a message. -Amy.

Posted 2 years ago

“My first purchase from Scandiborn but I don’t think it’ll be the last”

Helpful Report

Posted 2 years ago

“Bought little Rosa and her carrycot, absolutely beautiful I am sure my little granddaughter will love it! Great service from Scandiborn from ordering to prompt delivery.”

Helpful Report

Posted 2 years ago

“I ordered a child’s First Aid kit which arrived promptly. However rather than the suitcase which appeared in the photo the contents were found in a nylon zip case. Acceptable but disappointing.”

Helpful Report

Posted 2 years ago

Thank you for leaving this feedback Helen. I have dropped a message. -Amy.

Posted 2 years ago

“Ordering experience very good, returns very poor. Have tried to contact you several times about a return and did not even get a response so unfortunately now buying same products elsewhere.”

Helpful Report

Posted 2 years ago

Thanks Salla I have left you a message, I look forward to speaking to you to resolve your query. -Amy.

Posted 2 years ago

“Overall I was so disappointed with the quality of SB's customer service. They appear to have a fantastic range with some unique and hard-to-find items. I ordered 3 things, it was an expensive and considered order, the website stated 2 weeks for dispatch and in total the process went on for coming up 2 months. I constantly had to chase them, they didn't update me at all, I was repeatedly told dates that never panned out, with no further update, some colleagues were apologetic, but not all, I was advised there would be goodwill gift of some bowls, that never happened. It's a very long and boring story, but it certainly was more admin than expected and the money was tied up with them for unreasonably long, at one point I thought baby might arrive before the order. I see other people have had similar experiences, so just check stock of what you are ordereing. I would be reluctant to shop there again sadly! I kept considering a refund but thought that would be even tricker than receiving the order seemed to be.”

Helpful Report

Posted 2 years ago

Thank you Sophie. I am so sorry you have had this kind of experience with your delivery, this isn't the kind of service we would want any of our customers to receive. I have messaged you and tired to call, if you would like to discuss this further please feel free to contact me back. Thanks Amy.

Posted 2 years ago

“I use this website frequently and love the brands on offer”

Helpful Report

Posted 2 years ago

“Lovely doll it is just right for my 1year old granddaughter”

Helpful Report

Posted 2 years ago

“Everything was perfect I had only once a problem with a faulty item and they replaced it really fast. I’m so happy to buy here again and again”

Helpful Report

Posted 2 years ago

“Absolutely beautiful items, all arrived promptly and well packaged so no damage. Have ordered again since for my daughter Christmas presents. Lovely site and lovely items”

Helpful Report

Posted 2 years ago

“Wanted traditional wooden toys for my baby grandaughter.Excellent quality and service spoilt for choice.Highly recommend. Definitely order again.”

Helpful Report

Posted 2 years ago

“Both our purchases were of excellent quality and delivered very quickly, one of them within 24 hours of ordering. We were very impressed.”

Helpful Report

Posted 2 years ago

“Good range of products. Quick delivery times. No experience with service otherwise so no comment on that. Lost a star for poor performance of Little Dutch product purchased through the website.”

Helpful Report

Posted 2 years ago

“Great web site promt updates quick delivery service have purchased few more times Well done”

Helpful Report

Posted 2 years ago

“Bought as birthday gifts so not opened yet - excellent ordering and delivery”

Helpful Report

Posted 2 years ago

“Beautiful item for my granddaughter”

Helpful Report

Posted 2 years ago

“Lovely selection of childrens items that you can’t always find else where”

Helpful Report

Posted 2 years ago

“My grand-daughter suggested I bought this as a Christmas gift for her daughter who is 4 months old”

Helpful Report

Posted 2 years ago

“Great wooden toy for my granddaughter, well made educational and delivered in speedy time!”

Helpful Report

Posted 2 years ago

“Very good service. The speed of delivery was impressive. The drill was well packaged and the item of excellent quality and very life-like. I would shop with this company again.”

Helpful Report

Posted 2 years ago

Scandiborn is rated 4.8 based on 17,498 reviews