Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd February 2026

Kevin

Savoy Timber 5 star review on 12th January 2026

Shaun

Savoy Timber 5 star review on 19th December 2025

Iurie

725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the pre-ordering process, click and collect going well.”

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Posted 5 years ago

“placed order one day and it came next cant get better than that”

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Posted 5 years ago

“Would have. been a higher score but delivery price for a small diy order in lockdown (no alternative) was crazy. Delivery charge needs to take account of order value if system is to improve.”

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Posted 5 years ago

“Always top products & good service.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Brilliant experience Great delivery High quality Will definitely use again”

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Posted 5 years ago

“Order collected from the Preston branch, professional team and excellent service.”

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Posted 5 years ago

“I’m very pleased with my first purchase from savoy timber. Hopefully the first of many purchases.”

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Posted 5 years ago

“Sample pack arrived very quickly.”

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Posted 5 years ago

“Ordered 10 x fence panels, sleepers and decking online at 1330 on a Sat and it arrived 2h later!! Quality items and cheapest supplier. Have used regularly and I don't even bother looking elsewhere as trust Savoy Timber”

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Posted 5 years ago

“Absolutely spot on. Paid for delivery in 7 days and got it the next day. Great service.”

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Posted 5 years ago

“Have ordered worktop samples nearly 2 weeks ago and I am still awaiting delivery Very disappointing”

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Posted 5 years ago

“Couldn’t believe our luck. Found the short length of work top we wanted at a very reasonable price and had it delivered the next day. It really sets of our cloakroom refurbishment perfectly! Thank you so much.”

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Posted 5 years ago

“Only received two out of the four samples that I ordered, with no explaination.”

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Posted 5 years ago

“Excellent company to deal with all my wood and decking arrived safely would defiantly recommend”

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Posted 5 years ago

“Great prices and fast shipping!”

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Posted 5 years ago

“Excellent service. Had my worktop cut to size which was cut wrong and an easy mistake to make. I contacted Savoy and the worktop was replaced straight away”

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Posted 5 years ago

“Unfortunately date of arrival come and passed having stayed in all day. It did however arrive the following day. On opening the very well packaged worktop sadly there was damage to one of the sides. Having waited so long I didn’t bother contacting them as I needed to complete the project and have touched it up with paint? If the item had arrived quicker I’d have given 5 stars but having paid a substantial amount for delivery id expected better service if delivery had been free it would have been different.”

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Posted 5 years ago

“Super fast service. Excellent product.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews