Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very pleased with the service I received and all the staff I dealt with were all polite and knowledgeable, great team keep it up”

Helpful Report

Posted 5 years ago

“Second Decking Kit I have bought for my family's homes. Great product and easy to assemble. Prompt delivery also (enough said).”

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Posted 5 years ago

“Easy to use website. I ordered some decking. I received a call shortly after confirming delivery dates. They delivered as promised and the driver was very friendly. Excellent service. I would highly recommend them. Quality product.”

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Posted 5 years ago

“Good, let's see how the timber lasts”

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Posted 5 years ago

“Order was delayed by a week. Savoy contacted me to let me know and that was fine, I understood that they had an issue with their supplier. On the day of delivery, I had to chase up to know exactly when the gate would be delivered as no time slot given. Couldn’t get through to anyone on the phone or by email. Gate did arrive and delivery driver was very friendly and helpful. However we were missing the framing timber we needed to hand the gate and again after trying to contact the Wigan branch I got no response via phone or email. I’ve since emailed a few more times to try and resolve or get a refund and have received no response at all. Had to find alternative timber, which delayed the job further and cost more money. The lack of customer service let them down.”

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Posted 5 years ago

“Really happy with the service, delivery took a little longer than expected but they do provide you with a delivery date before hand, cheapest around plus quality materials”

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Posted 5 years ago

“Really great service. Id ordered a click and collect so the preston branch rang and offered a free delivery. Very impressed”

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Posted 5 years ago

“Order and delivery were great.. 😃”

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Posted 5 years ago

“I ordered a decking kit from savoy timber, and very impressed, I read the reviews and was panicking thinking a wouldnt get a good service but honestly I couldn't fault it up to now, decking is going to be layed on Saturday, but my review is dont take the reviews as gospel, I had a lovely service so would rate them and thanks very much :)”

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Posted 5 years ago

“Great service and item just as pictured for a great price”

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Posted 5 years ago

“Delivered item one day early well impressed”

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Posted 5 years ago

“Very pleased with the service and the items ordered”

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Posted 5 years ago

“Great quality timber, and very prompt delivery (even though I am out of their area ... south east)”

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Posted 5 years ago

“Very helpful staff in shop and out in the yard”

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Posted 5 years ago

“Friendly and helpful staff. Received a phone call to say part of the order was out of stock but actually came with rest of the order. Goods delivered on time”

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Posted 5 years ago

“Absolutely great . lovely quantity easy to use really great many thanks”

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Posted 5 years ago

“Always great service and very helpful staff.”

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Posted 5 years ago

“Quality timber at a decent price and prompt attention. What’s not to like!”

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Posted 5 years ago

“Ordering was easy and quick, although I wasn't impressed by the staff servicing or their lack of masks.”

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Posted 5 years ago

“ordered kitchen worktops the woman was extremely helpful and was delivered within 3 days. excellent service and would strongly recommend them”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews