Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“The supply and service has been more than satisfactory.”

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Posted 5 years ago

“Order placed and delivered within a decent time. No complaints”

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Posted 5 years ago

“Great products at great prices. I live within a stone's throw of a well known DIY store in Maldon Essex and I had a 1.8x1.8 decking kit delivered cheaper than I could get there.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Excellent service from Savoy timber, but a lot to be desired from the delivery service, first delivery had no communication and was dumped outside our front door so you couldn't get out of the house, then had communication for a second delivery a day later which i can only presume was missed off the first delivery and balanced on top of the gas pipe to the house”

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Posted 5 years ago

“Great price, delivered on time”

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Posted 5 years ago

“Appalling service start to finish. Still to this day have not received the information we requested about decking products from Lee. Long delivery time, snotty customer service people, unhelpful/no response at all. Not recommend.”

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Posted 5 years ago

“The decking I bought was good quality. The boards were straight. Delivery was as expected. The only slightly irritation was that when placing my order, there didn't appear to be a page where I could find out just how much the carriage charges would be, until I reached the checkout stage. These turned out to be quite high and turned the well-priced product /metre into an average one. In all fairness I guess it would be more cost effective if I had placed a larger order.”

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Posted 5 years ago

“Excellent value for money, delivered very well packed, would highly recommend Savoy”

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Posted 5 years ago

“Easy too order and timber delivered on time”

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Posted 5 years ago

“Ordered online expecting everything to be ready for when I went. It wasn’t and had to go to 3 different departments and help myself, so what’s the point in ordering? Email back from savoy said order ready to pickup err no!”

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Posted 5 years ago

“I ordered 8 deck boards and was disappointed to find on deckboard damaged”

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Posted 5 years ago

“products and efficiency of service were of high standard initially, would have rated 5 stars but for issue with missing items on 2 separate occasions but overall was happy in the end due to quality of items ordered at a very good price.”

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Posted 5 years ago

“very good friendly service providing good quality materials”

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Posted 5 years ago

“Very happy with the product and service. Can't fault them in anyway. I would highly recommend this company”

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Posted 5 years ago

“Placed an order online, and received a text message the following day to.say that all items were ready for collection. On arrival I was instructed to go to the timber collection point where I waited for 5 minutes only to be told that as it was worktop I should go to the kitchen centre instead. Waited there for 5 minutes and finally got the worktop but not the edging strip that I ordered. Waited another 5 minutes for the edging strip. Then I was told to go back to the customer shop to collect the colorfil sealant, which the shop didn't have on the shelf. Then waited a further 5 minutes to get a tube of sealant from the kitchen centre! In summary it took 30 minutes to collect an order that should have been sat there ready for collection. Then I realised that the colorfil had the solvent missing from the packet I was given! Not a good experience to be honest.”

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Posted 5 years ago

“I just ordered a pack of samples for the Composite Decking. Wow what quality, unfortunately the one I chose was out of stock. I did phone my nearest branch Blackpool, and asked if they were expecting another delivery, apparently at this moment on a boat from China ( can't we make anything) and should be here soon. Great, he was very helpful. So now Waiting!!”

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Posted 5 years ago

“Decking arrived as expected and decent quality.”

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Posted 5 years ago

“Highly recommended. Products , comms and delivery 1st class”

Savoy Timber 5 star review on 15th March 2021

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Posted 5 years ago

“Brill service from start to delivery kept informed all the way Through”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews