Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 5th March 2026

Marcus

Savoy Timber 5 star review on 2nd March 2026

Matthew

Savoy Timber 5 star review on 23rd February 2026

Kevin

Savoy Timber 5 star review on 12th January 2026

Shaun

727

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply the best timber supplier ever. Ordered my timber on a Thursday afternoon and it was delivered late morning the next day. Wouldn't any other supplier.”

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Posted 5 years ago

“My first port of call for all my timber and DIY supplies, used both Preston and Wigan. Very helpful staff”

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Posted 5 years ago

“Nothing is too much trouble for the staff who are both courteous and knowledgeable. Excellent choice of quality products.,”

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Posted 5 years ago

“Placed my order on Saturday and received it Monday morning. Great service and product.”

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Posted 5 years ago

“Ordered 2 doors in lockdown delivered same afternoon., really good quality, great price.”

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Posted 5 years ago

“Good quality, good value, delivered quickly, however delivered damaged decking boards. Will be requesting replacement of small Portion of delivery”

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Posted 5 years ago

“Good product reasonable price, well wrapped. Slightly tardy arriving possibly due to covid19 lockdown.”

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Posted 5 years ago

“Very nicely finished door at the correct size, very pleased. Sliding door system works but feels bit cheap and had no fitting instructions. Delivery took two months, but assume that was Covid related.”

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Posted 5 years ago

“Very helpful over the phone and professional, materials arrived on the stated day and driver was very polite and appreciated the help offloading.”

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Posted 5 years ago

“Great service ordered a few times from Savoy they never let you down. Each time the delivery has been ahead of schedule. Will be ordering again very soon.”

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Posted 5 years ago

“Easy company to deal with very helpful and nothing was a problem even when lockdown restrictions were just getting lifted they kept me well informed about how my order was being processed”

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Posted 5 years ago

“Arrived on time very good quality and easy to put down. Would highly recommend thanks.”

Savoy Timber 5 star review on 12th August 2020

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Posted 5 years ago

“Took ages to arrive. No communication. no instructions with product. Item no longer on website to reference.”

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Posted 5 years ago

“Good quality timber at a reasonable price. Friendly and helpful delivery driver.”

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Posted 5 years ago

“Although my order took a long time to come (during lockdown-1) it was due to supply not retailer issues. I wasn't in when my fence panels were delivered. Thoughtfully, the delivery person left them round back of house out of sight from the road. Impressed with that. 👍”

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Posted 5 years ago

“Very pleased and great value”

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Posted 5 years ago

“Took quite a while for delivery but assume that was because of the pandemic. Appears to be a good quality door but packaging split and scuffed blue marking on one side, guess it'll cover up when I paint it. Nice deep routed panels, not just outlined like some cheap alternatives. Biggest gripe is there's no door handle, not even a recess/cutout in the wood where one would fit it in. I'm no carpenter and don't have the tools to chisel/drill the hole out. Seen on youtube what to do so will have a go at some point or maybe I'll give up and sell it! lol Can't get a workman in due to lock down again in my area!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Was told 10 days for delivery but it turned up 2 days later. Friendly, helpful delivery driver. Would definitely recommend Savoy Timber.”

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Posted 5 years ago

“Order was processed quickly and the two lengths of worktop were cut perfectly to size. The worktops were also well packed to protect during transport.”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews