Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Very good service excellent piece of decking very happy with it”

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Posted 6 years ago

“EXCELLENT DECKING KIT, AND DELIVERED ON TIME.”

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Posted 6 years ago

“Excelent service, they said 7-10 days delivery, it was here in 4 days. Excelent price and very good material, 1 of the best suppliers out there. Defenatly will use them again”

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Posted 6 years ago

“Very good value decking very happy with my purchase and would highly recommend.”

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Posted 6 years ago

“good quality and prompt service”

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Posted 6 years ago

“From time of ordering the correspondence was excellent. Delivery was on time.”

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Posted 6 years ago

“I ordered a sample of composite decking that was not sent. I rang and chased and you said you would send again but never got it the second time. I have now placed an order some where else”

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Posted 6 years ago

Hi there, Sorry your samples did not arrive, we did have some issued with samples not arriving a while a go. Kind Regards Savoy Timber

Posted 6 years ago

“they are spot on gave them my dimensions for bifolding door and have received what i ordered i did have to wait a while with the Lockdown But Worth the wait Thanks Savoy Team will use again when Needed Nick From Norfolk.”

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Posted 6 years ago

“Very easy to order online. Materials delivered as requested and on time. Very good service”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Great service and delivery”

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Posted 6 years ago

“great seller with excellent prices good communication and better than expected delivery time”

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Posted 6 years ago

“Tank you very much”

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Posted 6 years ago

“original door delivered was damaged and I am still awaiting a replacement.”

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Posted 6 years ago

“As advertised, plus I requested two. Which was carried out perfectly. Received it the following day. Excellent service for the price.”

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Posted 6 years ago

“Good value and service delivered on time”

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Posted 6 years ago

“Delivery took much longer than expected. I specifically put a note to be called 1h before delivery arrives,but they didn't bothered to call. I've emailed several times to receive a timeframe for the delivery, no one bothered to answer. So I won't be using Savoy timber again. It's a shame,the wood itself was okay.”

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Posted 6 years ago

“Alot of the boards had big long splits in them , not very good at all 🤨”

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Posted 6 years ago

“Everything turned up early than expected. I received an email on the day. Noticed a pack of decking was missing. Laid it and its a different colour tone. I guess that it was out of stock. Not sure if this impacts in the future. Going to get advice”

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Posted 6 years ago

“I placed my order on 29th March, and even with COVID, I expected to be kept informed of what was happening. Communications were non existent, and it was impossible to get anyone one the help line. I would send emails and not get any reply. I was , had to be very patient. I’ve had good service in the past, so tried to keep the Faith, but when you don’t know any time scale it’s a bit annoying. My wife spent days and days on the phone trying to get though, every couple of weeks, to be told the fence panels were missing, then next time they were waiting for posts!! Seamed parts of my order were being sold, so the order was never complete. Well August 18th and I have my order, well most of it, so very pleased. Might get my garden sorted before autumn, just the fencing spikes to come over the next day or so. Just wish Savoy could have better communications in place, to save 5 months of not really knowing the status of the order, especially when the phone lines are over subscribed.”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews