Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“It is amazing, I tried to order Timber decking from My local Travis Perkins branch and informed they could not fulfil order for at least a month, being completely out of stock, as were all their branches, I order from Savoy Timber, even with the delivery charge from Preston to West Midlands, it was cheaper that Travis Perkins and I received it within 14 days of order and the quality was A1.”

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Posted 6 years ago

“Good quality decking supplied. Was a bit apprehensive as i couldnt see quality before purchasing. Better quality than other building merchants out there. Will definitely use and recommend again.”

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Posted 6 years ago

“Very ease website and considering current Covid constraints excellent service. Only fact of no email to confirming delivery Otherwise would have 5 all the way. Thank goodness for homeworking”

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Posted 6 years ago

“Excellent choice , fast delivery great product”

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Posted 6 years ago

“Easy to use site, fair prices and reasonable delivery time”

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Posted 6 years ago

“Extremely good value for money. Friendly staff. Great products.”

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Posted 6 years ago

“Delivery took weeks , couldn’t get any answer from the store in Wigan countless times , no email to let us know delivery date on another purchase we made , poor service .”

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Posted 6 years ago

“decking ordered was 19mm, what turned up was between 13-15mm. Ive had to lay it but don't recommend any body above8 stone wall on it. Add to that the wood is very wet and I fully expect it to warp as it dries out. On the whole not happy at all.”

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Posted 6 years ago

“Very good prices, quick delivery and quality products”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“Can’t fault the service & products Fantasy”

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Posted 6 years ago

“Ordered on line which was very easy , delivery was stated 10-14 days , next had a phone call to say could be delivered today , driver called prior to drop off and left decking in great position, excellent service all round 😊”

Savoy Timber 5 star review on 17th August 2020

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Posted 6 years ago

“Great service - quickly!”

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Posted 6 years ago

“Great value and swift service. We're very pleased and will be back for more. Only slight bugbear was the short notice from the carrier advising delivery but that's not Savoy's fault.”

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Posted 6 years ago

“Every thing from ordering to delivery was very simple and well organised , quick delivery !!”

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Posted 6 years ago

“Arrived when on the date stated, And was of good quality although was budget decking.”

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Posted 6 years ago

“2nd order now,all good .”

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Posted 6 years ago

“Communication is extremely poor, waited months for my order, send damaged goods, then waited weeks again for replacements...I wouldn't give this company a penny if I needed to buy again.”

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Posted 6 years ago

“Good product at a good price...but customer service was awful! I had to chase my order up twice. The first time I was bluntly told to contact my local branch. I then had no reply from my local branch (Wigan) Chased it up again and received a very short email to say they had now dispatched it. No apology or reason for the delay. Won't use this company again purely down to the customer service level”

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Posted 6 years ago

“I ordered decking sample which never turned up, I rang up to see why and they said they'd send another, that never turned up either. Spent over £2000 on decking elsewhere, their loss”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews