Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,848 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,848 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Great communiation. I paid for delivery but when the order went through, I was told it was ready for collection. I was telephoned personally about this and reassured it would be delivered. Couldn't be happier with the customer service. Product excellent too. Thanks!”

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Posted 7 years ago

“Early delivery and good quality goods”

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Posted 7 years ago

“Delivered quickly. Exact product I ordered. In perfect condition.”

Savoy Timber 5 star review on 23rd April 2019

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Posted 7 years ago

“Excellent product good quality and reasonable price”

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Posted 7 years ago

“Service from the Company was good. My order was easy to make and the item was dispatched in good time. However, on receipt I found that the item was slightly damaged, so I reported this to Savoy and a chap called Adrian was very helpful with regards to this. I was prepared to accept this minor damage. However, when I started to fit the door, I was disappointed to find that the door was not quite rectangular. The corners were not 90 degree angles, meaning that one side of the door was about 1/2 cm higher than the other. As a result, fitting the door took far longer than I had anticipated because I needed to use a saw and a plain to compensate for the imprecise angles. I know that the door was not expensive but the quality of its finishing was disappointing nonetheless.”

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Posted 7 years ago

“Earlier than stated delivery, well packaged and good quality material”

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Posted 7 years ago

“I would not think twice to recommend Savoy Timber from the counter staff to the delivery driver they could not have been more helpful.”

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Posted 7 years ago

“Excellent communication great price very happy Highly recommended”

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Posted 7 years ago

“Excellent product, great delivery times.. And doors cut to a professional standard...”

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Posted 7 years ago

“A very sturdy gate”

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Posted 7 years ago

“Delivered even on a bank holiday. Nice people.”

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Posted 7 years ago

“''Xx''xxxxx xxxxxxx'xxxxxxxxxx”

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Posted 7 years ago

“Item delivered promptly. I had an issue with the laminate edging strip missing, but I dropped them an email and they sorted it. Really good service.”

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Posted 7 years ago

“Has the product I wanted and service with a smile”

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Posted 7 years ago

“Decking kit made the job easier with no sawing to do”

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Posted 7 years ago

“Quality of the overall service was excellent. Delivery was made when I wanted it. Materials were first class. I wouldn't hesitate to recommend or use Savoy.”

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Posted 7 years ago

“Very helpful delivery man, delivered early in the morning which was a bonus”

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Posted 7 years ago

“Door was slightly damaged and despite my contacting savoy they failed to respond within 48 hrs apart from the acknowledgement”

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Posted 7 years ago

“Great products at a reasonable price with fast delivery.”

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Posted 7 years ago

“Item as described, securely packaged and cut to exact length requested. Only downside was the couriers window for delivery was 8am to 6pm, which meant a day off work, highly unusual nowadays not to get a smaller delivery window.”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,848 reviews