Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,848 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,848 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“very pricey delivery cost, and still took around 6 days to be deliverd”

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Posted 7 years ago

“arrived the day they said it would. delivery driver was very helpful with the off loading of the decking, all in all a very good experience, infact I have now ordered again”

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Posted 7 years ago

“Transport at reasonable cost.”

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Posted 7 years ago

“Savoy are a great company to deal with there are no hidden charges and their delivery service is excellent.”

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Posted 7 years ago

“Easy process right from initially ordering the decking. Friendly helpful delivery driver (Dave). Order had a board missing but it was delivered next working day. Cant fault these guys in the slightest!!”

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Posted 7 years ago

“Service was good but the 50 spindles I ordered were very dried out so much so they took three coats of paint and the wood is very rough because the rings in rhe wood dried at different rates”

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Posted 7 years ago

“Great service & product. Next day delivery was amazing. Wouldn't hesitate to use again and recommend to all. *****”

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Posted 7 years ago

“Delivery driver called me night before and when I asked if he could put in a specific area was very obliging”

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Posted 7 years ago

“Product was just what was needed for shelving project. Some damage to one panel in transit but plenty of material to complete project.”

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Posted 7 years ago

“After spending over £100 for delivery for a project over the easter weekend my delivery was missing items, after 5 calls i finally got through and told the items will be sent out for the following Tuesday (after easter) meaning i had to work from home so to sign for the items, but nothing turned up. Left it a few more days and still no delivery so i called back to be told nothing has been dispatched, now i need to wait yet another week for a weekend to finish off my project, not happy! As it stands, i still do not have my missing items.”

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Posted 7 years ago

Hi Sir, so sorry you had trouble receiving your order. We use Tuffnells for delivery and when I have reviewed what has happened it looks like they have miss routed your order . We sent the missing items out for you and we have spoken to Tuffnells and they have explained they had an unusually large amount of freight in their network on the Bank Holiday weekend and they also apologise for any inconvenience this has caused. Kind Regards Savoy timber

Posted 7 years ago

“STAFF HELPFUL, ESPECIALLY AS I WAS LAST ONE OUT. PRICE GOOD & SERVICE PROMPT. I WILL BE GETTING MY WOOD FROM HERE AGAIN.”

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Posted 7 years ago

“Good response to problem”

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Posted 7 years ago

“Liked the way the delivery guy carried the decking round to the back garden for us and didn’t just leave it in the front garden for us to move. Thank you :)”

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Posted 7 years ago

“Great service, delivery guy was very good ..product is a good quality”

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Posted 7 years ago

“Excellent service arrived when they said it would thank you”

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Posted 7 years ago

“Ideal way to purchase wood for general use. Value for money product delivered to the door.”

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Posted 7 years ago

“great service again would recommend service to any one”

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Posted 7 years ago

“timber arrived damaged, sent email with photos, no one bothered to reply. hand rail of poor quality looks like it was only dipped in preservative and not done under pressure.”

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Posted 7 years ago

“The product (worktops) was fairly priced, exceptionally well packed and promptly delivered with plenty of progress updating etc in the interim. I particularly valued being able to buy 2 x 2m lengths rather than 3m lengths locally - impossible to transport in a car and far too much waste but of course each persons requirements will vary.”

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Posted 7 years ago

“Prompt Delivery.”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,848 reviews