Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 4th December 2025

718

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mostly as expexted”

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Posted 5 years ago

“Delivery was much quicker than expected”

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Posted 5 years ago

“Fantastic service, everything arrived when stated and excellent quality. Thank you”

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Posted 5 years ago

“Impressed with the speed of delivery”

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Posted 5 years ago

“Quick delivery and accurate cuts”

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Posted 5 years ago

“Delivered on day promised”

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Posted 5 years ago

“Good service under extreme conditions”

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Posted 5 years ago

“overall very good but just waiting for the installation instructions”

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Posted 5 years ago

“One of the few suppliers in the country who at this time (due to Covid-19) had the required item in stock and could deliver. Whilst I would normally source more locally and collect if possible, your help enabled me to complete a project. The short supply delay and delivery cost are a result of the virus situation.”

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Posted 5 years ago

“It was easy to deal with Savoy online, they kept me informed of progress of the delivery dates/times. I will use them again”

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Posted 5 years ago

“Good service during difficult times”

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Posted 5 years ago

“Delighted”

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Posted 5 years ago

“They are very helpful on phone and polite i would highlyreccommend them”

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Posted 5 years ago

“Considering COVID Shutdown happened the day after I placed my order, they still managed to deliver. Originally due on Thursday, but delivered on the Tuesday.”

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Posted 5 years ago

“Have been very helpful slight issue with delivery but overall good service”

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Posted 5 years ago

“Very happy with service and delivery. Very upset I had to an extra £200.00”

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Posted 5 years ago

“well made prompt service”

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Posted 5 years ago

“Staff have been very helpful when I wanted advice on which product to purchase”

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Posted 5 years ago

“Great worktop at a good price. Bit disappointed with delivery though. Lots of info about 'if its not Savoy driver they wont have time for you to check it so sign as damaged and then report within 24hrs'. Fine. BUT non Savoy driver had been given different instructions. Luckily he was nice about it and had to find somewhere on the packaging to photo to show 'damage'. Then it cd be marked as damaged. Embarrassing for me tho to have to insist on it when the drivers have a different system. Not impressed with that!!”

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Posted 5 years ago

“Preston staff great! Click and collect didn't work as Lancaster post code sent the order to Wigan? Would suggest manual selection of pick up point on Web page. Preston sorted the problem and got the materials OK.”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews