Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

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“Great service arrived on time”

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Posted 3 years ago

“Excellent service from your staff after we had made a mistake on our original order, they sorted that with absolutely no fuss. Delivery driver was an absolute legend, all round top service and we shall use you guys again.”

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Posted 3 years ago

“Prompt delivery, good product and friendly staff”

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Posted 3 years ago

“Tried local timber merchants in North Wales where I live and priced out so looked elsewhere and found savoy timber FANTASTIC Great prices very turned on company easy to navigate website and offering superb service and quality decking My order was sorted immediately and delivered very promptly I'm delighted and will certainly tell local people about them”

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Posted 3 years ago

“Lovely product. Easy to assemble. Love it”

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Posted 3 years ago

“Having ordered 18mm decking and received 15mm, I was not impressed especially as this decking was for a client's exhibition stand and there was no means/time to return/replace. Then to quote from words is the description "Please note all decking board sizes are approximate and timber decking is subject to dimensional movement." Shouldn't be when its machine cut!”

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Posted 3 years ago

“Excellent service was called day before delivery then again 1 hour before delivery arrived. Driver was very helpful and polite”

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Posted 3 years ago

“Great customer service and great value for money”

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Posted 3 years ago

“Great service. Timber arrived quickly, all good”

Savoy Timber 5 star review on 22nd September 2021

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Posted 3 years ago

“I was recommended savoy timber and would always use them.twice now they have been excellent with service and the timber is fantastic.the quality of the timber is the best I have had ever and we use alot of wood in my house and have a joiner whom thinks that the timber is also excellent”

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Posted 3 years ago

“Fantastic service from Savoy Timber - from Megan who provided lots of helpful advice pre-order, through the Wigan team who got our order out quickly and kept us fully informed and especially our delivery driver Joe who got us unloaded and good to go really quickly. Really happy with the boards, framing timber and trim. Great value product.”

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Posted 3 years ago

“Delivered quickly and great service thanks”

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Posted 3 years ago

“Very prompt delivery unfortunately I was told as I didn’t live at the address I would be contacted with a date and time, this didn’t happen so I wasn’t there and had to rush over to accept the delivery.”

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Posted 3 years ago

“Excellent service and value.”

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Posted 3 years ago

“Super quick delivery and great service.”

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Posted 3 years ago

“Delivered samples as requested”

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Posted 3 years ago

“Good communication with office staff followed by me placing an order for composite decking online. As agreed, my delivery arrived a few days later. My new decking boards are perfect for my job and in excellent condition and exactly as advertised on the website. I would certainly highly recommend Savoy Timber - excellent choice of products, efficient and friendly staff and delivery made on time. 10 / 10”

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Posted 3 years ago

“Very good all staff very helpful”

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Posted 3 years ago

“Delivery was swift and the driver was very friendly and helpful”

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Posted 3 years ago

“Good quality fast delivery”

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Posted 3 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews