Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“knowledgable and helpful”

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Posted 3 years ago

“Deluxe decking kit in stock with only 7 days delivery 😃 Ordering was easy. Delivery was prompt (5 days) Few items missing (instructions found online and washers bought in b&q) but not unmanageable Kit was easy to assemble and done in 1.5 days … just before the rain came.”

Savoy Timber 5 star review on 29th September 2021

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Posted 3 years ago

“Came on time and driver was very helpful. Would recommend to others”

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Posted 3 years ago

“Fantastic service ordered Saturday and delivered Monday. Courteous helpful driver”

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Posted 3 years ago

“Excellent service and quick delivery at a great price”

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Posted 3 years ago

“Goods comms, delivery was good and professional”

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Posted 3 years ago

“After my last review I have been contacted my Lisa - she has put things right and has refunded items that were not received and for the cutting that was done wrong. I do understand that I should have checked that items on delivery but just wasn’t able to. I am happier now with the outcome but can’t give 5 stars as I am still left with a chipped worktop but they are now sending me some colourfill to hopefully repair it.”

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Posted 3 years ago

“Great service, great product. Fast excellent delivery. What more can you want.”

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Posted 3 years ago

“What an amazing company, from pressing purchase the wigan branch had called me within 2 minutes to arrange free next day delivery. Delivery guy really helpful and polite! Perfect quality wood, all straight no bows, knots or splinters.”

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Posted 3 years ago

“Service has been excellent from order to delivery. Can’t thank Megan & Bart enough for all of their help. So pleased i ordered our composite decking with Savoy! Just got to find the time to build it 😂”

Savoy Timber 5 star review on 27th September 2021

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Posted 3 years ago

“Very poor quality wood would never use Savoy again”

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Posted 3 years ago

Hello, i am so sorry that you were not happy with the quality of the goods that you received i have passed this on to the store manager and asked he look in to this for you and contact you to discuss. Kind regards Savoy Timber

Posted 3 years ago

“So pleased how quick and easy it was to order my kitchen worktop. Delivery super fast and worktop well packaged for protection! Customer Services was also very helpful when needing the worktop cut to size 😁 thank you and will recommend to friends!”

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Posted 3 years ago

“The website worked well and my delivery arrived sooner than expected.”

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Posted 3 years ago

“Decking arrived in good time and exactly as described”

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Posted 3 years ago

“I ordered composite decking samples which were delivered promptly. Will definitely be looking to place an order once decided on colour.”

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Posted 3 years ago

“use these people a lot because they are so friendly and knowledgeable between them. I am disabled and they cant do enough to help.”

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Posted 3 years ago

“Brilliant service, ordered decking on Monday it arrived 2 days later, great driver Joe, really helpful, not a problem for him unloading where i requested ,”

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Posted 3 years ago

“Samples I ordered arrived in a few days and looked exactly like they did on line”

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Posted 3 years ago

“I'm absolutely delighted with the service and excellent efficiency I've been shown.”

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Posted 3 years ago

“Good service.”

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Posted 3 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews