Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 5th March 2026

Marcus

Savoy Timber 5 star review on 2nd March 2026

Matthew

Savoy Timber 5 star review on 23rd February 2026

Kevin

Savoy Timber 5 star review on 12th January 2026

Shaun

727

Anonymous

Anonymous // 01/01/2019

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“Great customer service knowledgeable team (Blackpool) good quality products reasonable prices nothing seems too to be to much trouble for them”

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Posted 5 years ago

“I’ve not actually had my delivery as yet so I’ll leave review till then thanks”

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Posted 5 years ago

“Very good communication, let me know expected delivery”

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Posted 5 years ago

“They are very helpful on phone and polite i would highlyreccommend them”

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Posted 5 years ago

“Excellent service and communication, kept us up to date with delivery information even under the current difficult circumstances. Highly recommended.”

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Posted 5 years ago

“I could not fault the service . Who ever I was in touch with was very patient with me .I am Not use d to ordering on line I am just used to coming in with what I ant .Many thanks to you and your staff .Stay safe”

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Posted 5 years ago

“Delivery driver was awesome, helped deliver timber to back garden, as no drive.”

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Posted 5 years ago

“Very pleased with the service in store and delivery”

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Posted 5 years ago

“Very convenient service”

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Posted 5 years ago

“Excellent, professional service and quality decking! Would definitely recommend!”

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Posted 5 years ago

“Exceptional service in such difficult times”

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Posted 5 years ago

“I placed an order before the lockdown, but as delivery was scheduled for the weekl of the lockdown, Savoy decided to delay the delivery to protect their workers. After the company had worked out how to maintain social distancing for their workforce, the delivery was made. The delivery was made at the specified time by a very pleasant man who observed the distancing guidelines. The order was correct and the products of good quality. I will need more timber for my next project, and will definitely purchase my supplies from Savoy! A great company that clearly cares about their customers and also cares about their workforce.”

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Posted 5 years ago

“Ordered plaster boards over the phone. Polite and got the job done fast. Had these delivered. I always use Savoy timber for wood and many other items”

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Posted 5 years ago

“During these hard times you still did your best to get my delivery before time stated many thanks for all you do 5 stars to you all”

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Posted 5 years ago

“Excellent service as always”

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Posted 5 years ago

“Worktops arrived in excellent condition and promptly.”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“Ordered three full length kitchen worktops cut to size. this included two joints, sink and gas hob cutout. Delivery time was just over two weeks. Delivered on time as agreed after worktop had been cut. They will contact you when items are ready to be delivered or collected all you do is just agree a date. Everything was cut to perfection exactly cut to the sizes I submitted. Needless to say my wife is very happy!!! A big thank you all the staff who assisted us and especially to Dave who did the cutting.”

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Posted 5 years ago

“On time delivery”

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Posted 5 years ago

“Considering COVID Shutdown happened the day after I placed my order, they still managed to deliver. Originally due on Thursday, but delivered on the Tuesday.”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews