Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 10th March 2026

Savoy Timber 5 star review on 12th January 2026

Shaun

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Anonymous

Anonymous // 01/01/2019

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“Only place i could find what i actually needed, just wanted 1m work top, everywherd else sold a minimum of 2m. Delivered on time, would use again.”

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Posted 6 years ago

“Product as described and I am sure they will look great once they have been fitted. Did not have to wait long for delivery. My only complaint is they should be delivered by a 2 man crew.”

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Posted 6 years ago

“Lisa in accounts was very helpful as she was patient enough to ensure that I got the correct size of worktops and also arranged for them to be transported up to Scotland”

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Posted 6 years ago

“Very good worktops a very good company and delivered on time !”

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Posted 6 years ago

“Excellent service, quality products, prompt delivery. 10/10.”

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Posted 6 years ago

“One of the timber handrail was bowed, it was disappointing that it was sent not checked before delivery.”

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Posted 6 years ago

“Delivered worktops damaged. Almost £500 and you couldn't add a corner to protect both ends as your card ends at 3 meters! No fixing kit as ordered and paid extra for next day delivery . Emailed and still no response.”

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Posted 6 years ago

“Fast efficient service. Very accommodating re delivery.”

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Posted 6 years ago

“I was phoned tp tell me the lengths of Balustrade rail I had ordered was not in stock and was offered an alternative. I was duly updated of the goods progress and delivery as I had a workman booked to fit the rail. Savoy Timber went to great lengths to ensure I had the timber in time so I did not have to cancel my workman.”

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Posted 6 years ago

“Good service and delivered on time easy to deal with would use them again.”

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Posted 6 years ago

“Supplied value for money product quickly. Arrived well packaged. Will use them again”

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Posted 6 years ago

“My delivery was large and in three parts. I messaged them of times when I was able to take delivery’s . They kept me informed although the delivery was from a third party, they helped to get my goods delivered at the right time. Everything came as ordered very happy customer. I will be using the service again and recommending to friends and family. Thank you 😊”

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Posted 6 years ago

“Black sparkle worktop as described and well packaged and quick delivery.”

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Posted 6 years ago

“Order delivered next day. I had given the wrong telephone number but they emailed to let us know the delivery was on it’s way.”

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Posted 6 years ago

“Service was perfect”

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Posted 6 years ago

“despite courier delaying delivery by a day, good service and communication. Good product supplied.”

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Posted 6 years ago

“Superb value”

Savoy Timber 5 star review on 23rd October 2019

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Posted 6 years ago

Thanks for the image - your deck looks great

Posted 6 years ago

“Easy to order - competitive prices - good quality - excellent delivery service”

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Posted 6 years ago

“My worktop which was very heavy arrived on time and the driver was courteous and very helpful in getting it indoors. I didn't doubt that the item would arrive on time but your reputation depends heavily on your drivers ability to see that it arrives undamaged and safely onto the premises.He is the main reason you get five stars.”

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Posted 6 years ago

“Knot a single problem! I fully recommend this company.”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews