Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Doors are good quality apart from bars that span them, they are just stuck on and keep coming unstuck”

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Posted 6 years ago

“Looked after and was given good advice when I visited. Would recommend them again”

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Posted 6 years ago

“Very happy with the service”

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Posted 6 years ago

“very good service delivered before expected date delivery person very good .”

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Posted 6 years ago

“great service and quick dispatch”

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Posted 6 years ago

“superb service and products”

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Posted 6 years ago

“Absolutely disgusting company purchased doors refused delivery as they were the wrong doors. Will not refund me my money back has to go through PayPal to try and claim back my money as the company have told PayPal they will refund money if I send the doors back knowing its impossible as they already have them! Got all proof in emails confirming so still waiting 3 months later for refund case still on going so next move ombudsman. Savoy reply because of bad review. Hi Samantha, we are really sorry it looks like we have authorise a refund and it was not processed. we are unable to refund the agreed amount as this is on hold with PayPal. we are more than happy to process immediately if you close the case . Kind Regards savoy timber. Company now want me to close my case in PayPal then they will refund me?? Why not refund me through PayPal and then the case would be closed? 3months they have had my money for. Emailed the company they get the doors from to sell on their website got confirmation from them that they have the doors and I never recieved them!! Proof!! Stay clear of this company!”

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Posted 6 years ago

“Staff very helpful and the quality of the wood reasonably priced and good quality *****”

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Posted 6 years ago

“Bought a decking kit, great service even with Covid challenges. Delivery guy was great. Easy enough to erect and look great in my garden.”

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Posted 6 years ago

“Timber arrived within one week of order”

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Posted 6 years ago

“Very good, delvered couple days late, but during lockdown so cant really complain, would definitely recommend & would use again”

Savoy Timber 5 star review on 14th August 2020

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Posted 6 years ago

“Very helpful people. A good range and keen prices.”

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Posted 6 years ago

“Brilliant company and brilliant service! Ordered online and everything was as it should be 👍”

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Posted 6 years ago

“Considering times we are living in,service was excellent .This is the 3rd deck ordered from Savoy timber.”

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Posted 6 years ago

“Fantastic quality, good prices, prompt delivery and extremely helpful. Would recommend to friends and family.”

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Posted 6 years ago

“Product exactly as described and on time. As good online as previous instore service.”

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Posted 6 years ago

“Very professional made a mistake on 1 door but rectify it next morning no problem”

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Posted 6 years ago

“Very fast and efficient from order to delivery”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“excellent. all ok.”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews