Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,843 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,843 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Quick and easy process, good price”

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Posted 7 years ago

“Arrived very well packaged and arrived very quickly.”

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Posted 7 years ago

“I was pleased with the quality of the doors and the fact that they were cut to size. However, I was very disappointed that they did not arrive as stated on the website. They are described as follows: 'DIY Made Easy - Pre-cut Track Supplied With Door And Ready Drilled - Hinges Included & Pre-Fitted'. This was not the case, however. The track was not cut to size, the door was not pre-drilled, and the hinges were not pre-fitted. I had been hoping to fit them myself, but will now have to pay someone to do this for me.”

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Posted 7 years ago

“Very speedy service.”

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Posted 7 years ago

“Beautiful wood ❤️👍. Would recommend you and purchase again from you 😀”

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Posted 7 years ago

“Had a worktop to match our existing kitchen, which no other supplier had. Great service and kept well informed with the delivery.”

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Posted 7 years ago

“Quality merchandise fast delivery”

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Posted 7 years ago

“Extremely pleased with the product and the customer service well done savoy timber.”

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Posted 7 years ago

“Great service. Easy ordering friendly delivery drive willing to help.”

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Posted 7 years ago

“Good service and quality”

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Posted 7 years ago

“nice priced worktops delivered at lightning speed,”

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Posted 7 years ago

“Good solid bifold door made to measure. Worth the wait.”

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Posted 7 years ago

“Good overall service”

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Posted 7 years ago

“Very disappointed with a family run company, order didn’t arrive when told it would, poor quality, service and customer care is non existent, promised a call back from manager 3 days ago and still waiting 😡 Tuffnells delivery were ruder than rude, I will not be recommending this company or their products very very disappointed 😓”

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Posted 7 years ago

Good afternoon, our sincere apologies that your splashback was delayed but i believe this all to be received now. It is unfortunate but manufacturers do have delays on products from time to time and we try our best to work around product delays. I have passed your comments onto our couriers regards the delivery driver not waiting for you to inspect the products and will revert back,. I apologise if you were awaiting a call back from myself but I have not received a request that you would like me too, i am always more than happy to call and assist in anyway I possibly can. i have just called but could not get through. Again, please accept our sincere apologies for the couriers and the delay in product but we do hope that you will shop with us again and look forward to assisting you in the future kind regards Savoy Timber

Posted 7 years ago

“I bought a worktop and I cancelled the order before, I received the item. However the item was delivered and then it was a nightmare to send that back as the courier promised several times to collected the item and they did not. Finally the item was collected on 11/9/19 and I have not receive my money back.”

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Posted 7 years ago

Hi there, I have just looked into your order and I can see that our courier has collected your item and a refund has been submitted. This has now been refunded for you and please accept our sincere apologies for the delay. Should you require any further assistance please do not hesitate to contact us. Kind regards Savoy Timber

Posted 7 years ago

“I was very happy with the service and the quality of the door”

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Posted 7 years ago

“Great product and delivery will use again”

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Posted 7 years ago

“Quick efficient delivery. Good product and reasonable price.”

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Posted 7 years ago

“Professional, expert advice given. Top quality packaging. Fast delivery. Top quality items delivered.”

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Posted 7 years ago

“Very speedy delivery and exactly what I ordered”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,843 reviews