Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,841 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,841 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice and good value. Paid for delivery and worktop arrived on a wet day and was wet beneath the protective plastic, but it dried out ok.”

Helpful Report

Posted 7 years ago

“Good product delivered on time”

Helpful Report

Posted 7 years ago

“Great service, many thanks.”

Helpful Report

Posted 7 years ago

“Doors look good, well packed. Not yet installed but should be fine. Thanks”

Helpful Report

Posted 7 years ago

“The worktop was incorrectly advertised. Anthony was meant to call to arrange return. He hasn't.”

Helpful Report

Posted 7 years ago

Hi Sherrie, I have arranged for a return of the product with our courier they will contact you to arrange suitable time and date, this is the process we use in this circumstance. kind regards Anthony Savoy Timber

Posted 7 years ago

“Came when they said Excellent product Amazingly helpful driver who helped my husband carry the timber ! So grateful for that”

Helpful Report

Posted 7 years ago

“Service level excellent.. However wrong colour item delivered !!!”

Helpful Report

Posted 7 years ago

“Paid for 3 samples of Zenith worktop. So I could decide on colour and trial cutting and polishing edge. Got 1 sample of Zenith worktop, which was very nice and useful And 2 samples of "edging" sheet which where nice but completely useless for my needs. Result £1.50 well spent and £3 wasted.”

Helpful Report

Posted 7 years ago

Hi there, when we send out samples the sample is an example of the laminate for a colour check, we also send out a actual piece of the compact worktop when we have them in stock so you can see the type of core the compact is constructed from. The core is the same for all Zenith black core worktops so this is an example of the core which will look feel and polish the same for all worktops. Kind regards Savoy Timber

Posted 7 years ago

“Good price and delivered on time”

Helpful Report

Posted 7 years ago

“Prompt delivery,product exactly as ordered. Thank you”

Helpful Report

Posted 7 years ago

“Brought through ebay, they kept us well informed about etc, arrived on day they said, item was as advertised very good quality, quality”

Helpful Report

Posted 7 years ago

“Item was damaged on arrival, pictures taken and email sent, no reply. I would like some form of refund please as the item was not delivered in perfect condition.”

Helpful Report

Posted 7 years ago

Hi Mr Reed we have located your order and can see there was some damage in transit, we will of course refund you for this, we have confirmed this via email - we will also arrange collection of the damaged item and the courier will be in contact with you to arrange collection kind regards Savoy Timber

Posted 7 years ago

“The door I ordered was delivered within 36 hours of being ordered, far quicker than the 5 days originally quoted.”

Helpful Report

Posted 7 years ago

“Called to arrange drop off.”

Helpful Report

Posted 7 years ago

“Excellent fast efficient service. very good quality at a reasonable price”

Helpful Report

Posted 7 years ago

“Completely happy”

Helpful Report

Posted 7 years ago

“£10 for one cut to size? Outrageous! I didn't get the 1.3m edging strip. Had to call customer service and ordered one. Still waiting for delivery! I don't think that I will use this company ever again.”

Helpful Report

Posted 7 years ago

“Customer service issue”

Helpful Report

Posted 7 years ago

“Quick and easy process, good price”

Helpful Report

Posted 7 years ago

“Arrived very well packaged and arrived very quickly.”

Helpful Report

Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,841 reviews