Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,789 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,789 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Communication with customer via email on the progress of the delivery quick response with a question asked. Does exactly what it says on the box good quality screws provided. It’s a perfect economical way of making your garden look lovely very sturdy, I have my hot tub sat on it. More people need to know about these products.”

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Posted 4 years ago

“Rang firstly because hadn't had email Confirming order was ready. Person on phone asked for order number, I said was driving could she use address, she said "well can you try get it, it's far easier for me with that than searching addresses" Was very rude and abrupt. Then when actually came to collect the staff were totally rude, completely ignored by everyone for over 10 minutes! Order wasn't ready and had to cut me a worktop, passed the book by 2/3 people who was actually going to do the job. Only nice person was the end guy who cut it and carried it to my car. Would never consider recommending to anybody, absolutely shocking customer service”

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Posted 4 years ago

“I am happy with my purchase of plyboard (cut to size) and other timber. Delivery charge was reasonable and the driver was helpful and pleasant.”

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Posted 4 years ago

“Short review”

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Posted 4 years ago

“Fast reliable service”

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Posted 4 years ago

“Clean cut in the wood and fast delivery cheapest place I could find what I wanted”

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Posted 4 years ago

“Very helpful and great update”

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Posted 4 years ago

“Lovely worktop, cheaper than elsewhere, so very pleased! Great delivery also.”

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Posted 4 years ago

“Ordering and delivery was excellent.”

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Posted 4 years ago

“Made to measure bifold door delivered in good time, with the accessories for fitting included. Many Thanks to all at Savoy.”

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Posted 4 years ago

“Having ordered ear morning expecting delivery later in the week I was surprised to get a call to see if Savoy Timber could deliver within the next 2 hours ( I.e. same day as ordering) . The full order was delivered and the driver could not have been more helpful.Excellent service could not fault the company.”

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Posted 4 years ago

“Excellent service great product only thing let’s you down is you need a 2 man delivery team to ask one guy to deliver heavy items without lifting gear or assistance is a poor show”

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Posted 4 years ago

“Very good service, on-line instructions a bit confusing for a novice”

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Posted 4 years ago

“Fast delivery, quality product, no hassle service. Recommended.”

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Posted 4 years ago

“Driver most helpfull as I am disabled”

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Posted 4 years ago

“Always had excellent service from all aspects of savoy timber. However this time the 12mm ply i ordered was excessively warped, but, because i needed to cut it up in to smaller pieces this seemed to even out and i managed to do my project. I understand that all wood has some degree of bow in it but this was bad. Should i have complained "yes" but i needed to get the job done. Would i use Savoy timber again ? "Absolutely yes"”

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Posted 4 years ago

“We had a problem with item delivered but it was handled quickly, efficiently and satisfactorily.”

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Posted 4 years ago

“Always good service and quick delivery of goods.”

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Posted 4 years ago

“No fuss, promptly delivered, good customer service, good product”

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Posted 4 years ago

“Very good service my order came 2 day's Early the staff were great thanks”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,789 reviews