Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,848 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,848 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Easy to use website and a Quick delivery”

Savoy Timber 5 star review on 13th May 2019

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Posted 7 years ago

“Good delivery service, Dave was very friendly and put all of the timber where I needed it. Was slightly disappointed with some of the decking . I ordered 38, 3.6m decking but 5 had quite bad splits or damage. I managed to use them in my project but would have had to return then if they were in a prominent place.”

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Posted 7 years ago

“Love!y worktop same as described fast delivery will defiantly but again when I get my kitchen rd camped great buy”

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Posted 7 years ago

“Good service friendly staff”

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Posted 7 years ago

“Delivery was prompt and when they said it would be. Dave the driver was really helpful giving tips on decking”

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Posted 7 years ago

“Brilliant!!!”

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Posted 7 years ago

“Quality product, timely delivery, good communication”

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Posted 7 years ago

“When I bought my timber from them,their where some poor quality timber but having spoken to them they where more than happy to resolve the problem. If fact they responded very quickly. I would recommend them to everyone. The prices are well below many other companies.”

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Posted 7 years ago

“Fast service. Corners of planks need more protection as all 4 corners were chipped.. Luckily had ordered plank longer than required”

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Posted 7 years ago

“Sent item for me to view .”

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Posted 7 years ago

“The product itself is good, maybe a little on an expensive side. But there was no communication from the company. I purchased the product online and from the beginning there was nothing from the company. I had to contact them myself to track my order, they've never contacted me on their own. The time scale stated online was misleading too. Says 7-10 working days and I waited 3 weeks. They always had an excuse for everything. In the end I wasn't sure whether I'd ever receive my order and it did cross my mind that I might have been scammed. I shop online a lot and that was the first. Awful service but the final product, when I did eventually get it, is very good.”

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Posted 7 years ago

“Firstly I didn’t get all parts as specified on the website, after contacting them the nice lady sorted everything for the next day, happy with the solution although making sure all parts were in the consignment to start with would’ve been better Overall happy”

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Posted 7 years ago

“they were very helpful when I had a query and they helped to get my order done for me”

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Posted 7 years ago

“They supplied the product we wanted at a good price and on time.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Provided good quality items at a competitive price. Delivery driver was exceedingly helpful by placing the items where I was going to put them which was some way from the drive. He saved me a lot of work for which I am grateful. The service was first class”

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Posted 7 years ago

“Delivered right to my drive and unloaded for me ,Great service will recommend them”

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Posted 7 years ago

“From the start of ordering to delivery of my U shaped worktop with miter joints pre-cut and cut ends trimmed, the process was simple and easy to follow, customer services were excellent, even after several dimension changes by myself. They helped throughout the ordering process. I was kept informed of progress and a confirmed delivery date was agreed with no dramas. Delivery was on time (10 days from the order being verified), the delivery driver was most helpful and pleasant. Finally, the worktop cut to order including two miter joints to form a U shaped worktop, all measurements were exactly as I ordered, the joints cut neatly and married up exactly and all cut ends trims finished very well. Overall a very satisfying experience, at a reasonable cost, I will be using your companies services again and will recommend them to anyone contemplating carrying out this type of work themselves. Thank You.”

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Posted 7 years ago

“Product was as described.Great value.”

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Posted 7 years ago

“10 days from order before it was ready to collect, only got the email saying it was ready after i had called to check why it was taking so long.”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,848 reviews