Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,833 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,833 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product and service”

Helpful Report

Posted 6 years ago

“Delivered 2 days after ordering,”

Helpful Report

Posted 6 years ago

“As always drivers are courteous and helpful, but the Website is not too good to use via mobile, (iPhone) quality of Product is good and chat on website was good even on 1st day of opening , website had crashed (No surprise🤪)”

Savoy Timber 4 star review on 14th May 2020

Helpful Report

Posted 6 years ago

“Excellent service and quick delivery. Quality product as well at a great price.”

Helpful Report

Posted 6 years ago

“Good quality, prompt delivery. Thanks”

Helpful Report

Posted 6 years ago

“Ordered a 6x3m decking kit from Savoy. Did not get any confirmation email, or any confirmation of delivery time slot. Fortunately my partner was in and was able to take the delivery. Driver was very nice and accommodating. Kit was fantastic but came with no instructions on how to assemble. My sister also ordered one and no instructions were provided. One of my decking boards and frame beams were warped quite badly. I was able to overcome this with brute force and extra screws but it took over an hour sadly. Overall I am still very happy with the product itself but the service and quality could be improved.”

Helpful Report

Posted 6 years ago

“Thank you for the great worktop absolutely great exactly as we ordered cut to perfect size packaged really well. Delivered on by a lovely helpful guy, very pleasant and curtious thanks Savoy timber would buy again and recommend you to friends and family.”

Helpful Report

Posted 6 years ago

“Excellent service, friendly staff & delivered on time.”

Helpful Report

Posted 6 years ago

“Excellent service even during lock down. Advised decking could be 3 weeks delivery. Turned up in 4 days. Keep it up guys”

Helpful Report

Posted 6 years ago

“They were able to send me the deck boards I couldn't get anywhere else.”

Helpful Report

Posted 6 years ago

“ordered and came promptly delivery driver could have been a little more pleasant.”

Helpful Report

Posted 6 years ago

“Delivered on time”

Helpful Report

Posted 6 years ago

“The manager was very helpful and sorted out my problem with no fuss”

Savoy Timber 5 star review on 14th May 2020

Helpful Report

Posted 6 years ago

“As described, simple to build. Very good quality, very pleased. Going to get another when I have the money.”

Helpful Report

Posted 6 years ago

“Very happy with the service received from placing an order right up to the delivery. Every item I’ve bought has been well priced and good quality. Will be placing another order soon and would highly recommend Savoy Timber”

Helpful Report

Posted 6 years ago

“Couldn’t get through on the website to order but send an email and Anne Marie got straight back to me the next day and took my order and got it sorted and delivered within 3 days. Absolutely fantastic.”

Helpful Report

Posted 6 years ago

“Great speedy delivery. Staff doing there best in a difficult situation. Tracey and the management at the Blackpool branch done everything they could to allow me to change my order. Thank you I have always used Savoy for my timber projects and will continue to do. Whilst share my experience with friends and family. Thank you guys. Stay Safe.”

Helpful Report

Posted 6 years ago

“Receiver wrong size wood and loads of timber missing, waited 4 weeks and I’m still waiting on remaining wood”

Helpful Report

Posted 6 years ago

“I was a little bit disappointed with the quality of the boards for the decking kit, out of the 12 boards six have splits and one is cracked! Out of the seven pieces for the decking base two have got splits in! I will be able to work with them but not with the decking boards so I will have to replace them with new ones when I can”

Helpful Report

Posted 6 years ago

“To be honest it didn’t , first delivery was fine but not complete , then had to wait two weeks for rest of order , which took two separate days to be delivered and now the spindles are not what we ordered as they are different from the others, they are plain squared not bevelled like the others and what we had ordered !!”

Helpful Report

Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,833 reviews