Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.85

4.9 Rating 839 Reviews

96 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s always been a challenge to find shoes that are stylish and comfortable for my wide tootsies. The shoes I ordered delivered on both fronts - plus they arrived really quickly. I couldn’t be more pleased!”

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“Beautifully made shoes.. wonderful customer service”

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“Really pleased to find stylish shoes that fit wide feet not to mention the bunion. Excellent service too .”

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“Lovely boots and so comfortable. Excellent customer service too.”

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“Quick Delivery - perfect packaging and love the storage bag. Extremely comfortable shoes, i actually enjoyed standing in them during the evening. The inner sole is so comfortable. The design is lovely very flattering and heel perfect height. If they had my size in the other colours I would be purchasing”

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“I can't remember if this is my 8th or 9th pair of S&G shoes. I just keep coming back and buying more! I can tell myself that I have saved myself some cash today, though, as these were at sale price.(Don't we all do that---"Don't think about what I spent, think about what I saved!)”

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“My sandals are lovely and so comfortable. It's a real shame you don’t stock smaller than a size 3 - my fault though as my toes are so short!”

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“Fantastic customer service. Lovely shoes which fit. I will be wearing 1 pair to my register office wedding and the 2nd pair to my big celebrant wedding the next day. Looking forward to having g comfy feet. Thank you so much xx”

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“Lovely comfortable shoes and excellent customer service when I had to contact them concerning a stock query.”

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“I love this company . Their products are great and their customer service is excellent !!!”

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“I was so pleased to find shoes for my awkward feet that are not only elegant but also incredibly comfortable. I bought these for my wedding day in July, and I'm confident they'll look great, and that I may just be pain-free all day!”

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“Beautiful shoes! Needed to return as they were a little big but collection for return was straight forward and new smaller size received within a few days - excellent service !”

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“At last I have fashionable shoes that are wide enough!”

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“Finding nice extra wide shoes that are comfortable is hard! I wanted a pair for my son’s wedding and the shoes I got are perfect, and well worth the cost.”

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“I’m very happy with these trainer shoes, they look fab and they are comfortable for my complicated feet! Great quality too and a lovely wide toebox”

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“Beautiful shoes that fit my wide, but small feet, stylish and sexy. I am a UK size 4.5 but with these shoes I buy a size down to 3.5”

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“I bought the long buckskin boots and from first wear they felt like I had been wearing them for years. A broken ankle means no more heels for me so it’s awesome to find flats and low heels that fit so comfortably”

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“I bought 2 sizes Sent back - refund prompt. Contacted customer services with a query - very helpful and friendly.”

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“Fantastic customer service! Firstly I was delighted to find a company which has so many foot sizes and calf widths! (I am typically a 42, needing a wider calf (I am 5'10 and size 14-16.) First pair of boots ordered were lovely, but were too long in the foot and too narrow in the calf. Katie took the trouble to ring and discuss other sizes and colours in the style I wanted, and managed to find a pair in the sale! Thrilled with my new boots! Highly recommend on the basis of customer service alone!! Time will tell with the boots, as I haven't worn them much yet, but they look great and seem to be very well made!”

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“I don't really have wide feet but I do have difficulty in finding shoes that are comfortable and stylish. I ordered my usual size but these were too big. As I really liked the style of the shoes and I exchanged these for a smaller size. The smaller size fits perfectly and they are so comfortable. The exchange process was efficient and speedy. I am very happy with my shoes and with the whole experience. I will definitely be buying some more of these lovely shoes and I have already recommended them to a friend who has similar comfort issues. Many thanks.”

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Sargasso & Grey is rated 4.9 based on 839 reviews