Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Sargasso & Grey Reviews

4.9 Rating 622 Reviews

98 %

of reviewers recommend Sargasso & Grey

Company Reviews

4.9

Based on 622 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

Write Your review

Tell us how Sargasso & Grey made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sargasso & Grey 5 star review on 30th August 2023

Sargasso & Grey 5 star review on 24th November 2022

Sargasso & Grey 5 star review on 13th September 2022

Sargasso & Grey 5 star review on 20th July 2022

Sargasso & Grey 5 star review on 17th July 2022

Sargasso & Grey 5 star review on 4th February 2022

Lynne Champion-Jones

Sargasso & Grey 5 star review on 26th August 2021

3

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, prompt delivery, beautifully packaged, perfect fit and comfortable all day at the races - what more could I have asked for from my lovely Sargasso and Grey shoes…”

Sargasso & Grey 5 star review on 17th July 2022

Helpful Report

“Received my new trainers last week and I have hardly taken them off since. They felt a little snug at first but after a few hours of wearing them around the house they softened around my feet perfectly. Thank you Sargasso & Grey”

“Beautiful shoes, excellent service and almost a perfect fit, which with my feet is a miracle. Lasted nearly all day without hurting which I was very pleased with.”

Hi Jill! Thank you for taking the time to leave a review. We really appreciate it. Thank you for also choosing Sargasso & Grey! We hope to see you again. 😁

“Lovely shoes quick delivery fit well. Expensive but worth it.”

Hi Sue! Thank you so much for the lovely feedback! We are delighted you love the shoes and thank you for choosing Sargasso & Grey! x

“My clutch bag arrived yesterday - just the most lovely soft suede and a perfect match for my pale pink suede shoes. Once again, a huge thank you for the wonderful customer service. I cannot recommend Sargasso and Grey more highly.”

Hi Rita! This is lovely to read! Thank you so much for choosing Sargasso & Grey. It was a pleasure helping you find your shoes and matching clutch. You know where we are if you need us again! Best wishes x

“At last I have found shoes that are the perfect fit, although I had to try two different sizes. They are fabulous and I will be looking to purchase more. The service was excellent with no bother in returning the first pair and the replacements were delivered in record time.”

Hi Isobel! I am delighted you found your Cinderella shoes! I am pleased you found our new returns portal easy to navigate. We hope to see you again and thank you for taking the time to leave a review. Best wishes x

“I have searched for years to find a brand that would provide gorgeous shoes to fit my extra wide feet and now I’ve found one. Thank you so much!”

Hi Ronda! We are pleased you found us too! Thank you for choosing Sargasso & Grey and for taking the time to leave a review. It means a lot! Best wishes x

“Beautiful, elegant sandals. I’m so tired of wide fitting shoes being dowdy and, quite honestly, ugly. These fit so well. Thank you.”

“Excellent service,recommended”

“Unfortunately the two times I ordered my shoes they did not fit. I ordered my size the first time. They were too big. Returned them and ordered a half size down. Still two big. The return process is smooth and the quality of the shoes are great. I’m sad I couldn’t find the correct size.”

“Beautiful, comfortable, glamorous shoes! Expensive, but look every penny.”

“Sadly, both the shoes and the trainers I ordered were not the perfect fit: however, the returns process was very smooth, and the refund made promptly. Shoes I had previously are so comfortable, I will be purchasing again!”

“The efficient, professional and prompt manner in dealing with return instructions and refund of my shoes which I unfortunately had to return..”

“Great company. Great customer service. Lovely high quality shoes. Sooo pleased that you exist!!! A very happy customer.”

“This season's new trainers are great - comfortable for my wide feet and a stylish design”

“Excellent fitting. Love the half sizes too. Elegant shoes at last!”

“Beautiful shoes and boots,quality and service excellent. Unfortunately did not have the sizes I needed to exchange. Will keep trying.”

“Simply the most gorgeous shoes. Beautifully made and finished. So comfortable to wear. Seamless ordering. Prompt delivery. Lovely packaging.”

“Lovely comfortable shoes. Very fast delivery and excellent service.”

“Wore my new trainers for the first time today. Super comfortable and stylish”

“I bought the Lydia boots in black, they’re gorgeous! Comfortable, glamorous and I can walk in them. I love S&G shoes.”

«
1
2
3
4
5
»

Sargasso & Grey is rated 4.9 based on 622 reviews