Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.87

4.9 Rating 756 Reviews

97 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Krista Sandals they are really nice BUT rubbed my big toe raw from where the two pieces of leather crossed over. Expensive mistake at 285.00 cannot return once worn.”

Helpful Report

Dear Kelly We are sorry to learn the sandals are causing discomfort. Although unable to accept returns that have been worn, if you contact us, we can offer some advice on improving the fit. Best wishes

“Very comfortable and so pleased to find elegant shoes for wide feet”

Helpful Report

Dear Sharon We are so pleased you found us and you love your new shoes! Thank you for taking the time to leave a review and for choosing Sargasso & Grey!

“V uncomfortable. Shame as they looked so nice”

Helpful Report

“I really wanted these cecily sandals to work because I struggle with finding comfortable shoes with a heel. They seemed ok when they arrived but after wearing these for one evening I developed a pain in one knee that is still lingering after 3 weeks. It must be something to do with the angle of the foot or the pressure on the joint. I will not be able to wear them ever again so they are an expensive waste . Such a let down after all the great reviews I’d read.”

Helpful Report

Dear Mrs Nev I am sorry to learn that you developed pain in your knee whilst wearing the Cecily sandals. With an 8cm heel, they are the highest heels we make, and heels this high undoubtedly put additional pressure on the balls of the feet, as well as calves and knees. Whilst we do put memory foam padding in the insoles, the slim heel of this sandal also means that leg and core muscles need to work harder to maintain balance on such a slim heel base. We have recently introduced platform soles to some of our shoes so that additional height can be gained from the platform rather than the heel. These styles also have thicker heels which will help offer more stability. We hope these sandals will offer a more practical choice for customers looking for high heels. We do appreciate your feedback as this helps us to continue to improve our shoes and make them as comfortable as possible for all of our customers and I am sorry again that you experienced discomfort when wearing these heels. Katie

“Beautiful shoes but unfortunately they did not fit my awkward feet. Won't put me off trying again in the future though”

Helpful Report

“I love the shoes but after wearing them they cut my foot at the stitching on the front. I had them professionally stretched but still very sharp at the same spot. This took me to a week before my daughters wedding which I bought the shoes for. I'm out of options and I simply cannot wear them.”

Helpful Report

Sargasso & Grey is rated 4.9 based on 756 reviews