Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.87

4.9 Rating 755 Reviews

97 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

Write Your review

Tell us how Sargasso & Grey made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bertie is a great wedge sandal. Super comfortable and classy. I have it in Bone so neutral and also in orange ( not neutral) and love them both. So nice not to hide in black and navy flats”

Helpful Report

“This rating is only based on a brief wear around the house as I have yet to test them fully. However I usually know pretty early on if shoes are going to be comfortable and these shoes feel great! Love the look and quality and can’t wait to try them out properly at a wedding next week!”

Helpful Report

“Excellent Prost Superb quality”

Helpful Report

“This site is my go to for shoes, boots, sandals. In fact all footwear. I love the style, fit and oh my the comfort of these shoes. I won't look anywhere else now. Thank you.”

Helpful Report

“Excellent customer service. Beautiful shoes, and comfortable. I’ve always dreaded buying smart shoes, as it’s been difficult to find ones that are comfortable for my wide feet, but these shoes fit perfectly.”

Helpful Report

“Excellent service.. Shoes were as described and a perfect fit for my wide feet..! I want to be able to enjoy the wedding without thinking about my feet! They are so comfortable !”

Helpful Report

“Excellent fit and looked beautiful on very stylish”

Helpful Report

“I nedeed a smart pair of flat shoes that I could wear to a formal evening dinner. I have bad bunions and wide feet, not a good combination. I saw the Dionne Extra Wide Flats in black suede and hoped they would fit me and enable me to walk around without agony! They fitted perfectly and what's more are comfortable, a great result! They are also very stylish and will look good under my long black velvet evening skirt. So no matter how wide the feet and bad the bunions there are stylish shoes for the occasion.”

Helpful Report

“A lovely handbag, exactly what I wanted. A perfect size, larger than most crossbody bags, which again, was what I needed. I’d rejected at least 20 lovely tan leather bags, all just too small. Delighted when I found this. Delivery was speedy, the bag itself, perfect for me. Not cheap, but I wanted something good and I think I’ve found it. Thank you, Sargasso and Grey.”

Helpful Report

“I had ordered extra wide shoes because of bunions and toes that are getting worse and worse arthritis. The shoe was a bit wide at the toes because my feet are a bit thin, but with a pad I added in the bottom, they are now perfect and sooooo comfortable. Haven't worn a closed toe shoe comfortably in years!! The shoe I bought only came in extra wide so if your feet are thin, perhaps try the wide shoes first. Love these beautiful shoes!!”

Helpful Report

“What a wonderful company! At last I can wear pretty shoes that don't leave me in agony. I have a very large bunion and S&G shoes are the perfect solution. Thank you!”

Helpful Report

“Beautiful shoes, lovely soft leather, gorgeous colour and design- I’m delighted Thankyou”

Helpful Report

“Beautiful colour and very comfortable.”

Helpful Report

“Confortable, beautiful, soft leather, didnt hurt my feet, 1st time for a new shoes. Im very Difficult for shoes, and so suprised how Quick i adopt them. And the design is fabulous. Thanks to the team !”

Helpful Report

We are so pleased you are happy with your purchase. Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey!

“THE most comfortable heels I've ever owned!! The first time I wore these was for a wedding, I hadn't broken them in at all and I wore them all day and most of the night with no pain or discomfort - probably a first!! Beautifully made shoes, worth every penny! I will definitely be ordering more 😊 Super quick delivery too!”

Helpful Report

Delighted to read this Elle! Thank you for taking the time to leave a review. We really appreciate it 🥰

“Im very happy i found you, I’ve been searching for a comfortable shoes that will ease my pain due to bunion and your shoes did that. Very happy with the purchase. It’s all worth it. Keep up the good work.”

Helpful Report

We will Nida! Thank you so much for leaving this review. We are most grateful 🥰

“I can hardly ever find elegant shoes wide enough for my wide but not excessively wide feet. If I go up a size, the width can sometimes be ok, but then they slip at the back so that’s no good. I have returned more shoes than I’ve had hot dinners so I was very pleased that S&G have free returns, and even more pleased that they fit perfectly and I don’t need to return the 2 pairs of beautiful court shoes I bought. That has never, ever happened before. Am I hoping for too much that the range of ballet style shoes might increase to include some more colourful ones with a little arch support…?”

Helpful Report

Hi Julia! We are so happy your new shoes are a perfect fit! Our Capella ballet flats have arch supports, and we are working on introducing them into our other extra wide ballet flats too!

“3rd pair of shoes from Sargasso and Grey and I am again so pleased with them.As well as looking beautiful and making me feel elegant,they are so comfortable on my odd and wide feet!An added bonus was over £40 off with points!”

Helpful Report

“Kate and company were very helpful in finding the right size of shoe for me. ( It took 3 goes!) I am very happy with my new shoes and I would recommend the company.”

Helpful Report

“At last a pair of elegant shoes that I can wear all day. i have always had wide feet but with age these have spread and I have been confined to trainers in recent years. Lovely shoes so well made and packaged.”

Helpful Report

Delighted you are so happy with your new shoes, Margaret. Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey.

Sargasso & Grey is rated 4.9 based on 755 reviews