Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.82

4.8 Rating 881 Reviews

95 %

of reviewers recommend Sargasso & Grey

Company Reviews

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4.8

Based on 881 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

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Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my wife three pairs of shoes that she had chosen to try. They arrived promptly and all three pairs fitted her perfectly. She was very pleased with them so she is keeping all three pairs!”

Helpful Report

“I suffer with neuropathic pain in my feet so I thought I’d give the barefoot trainers a try. As I slipped them on for the first time I sensed these shoes were something special. A joy and a relief I’ve found Sargasso and Grey.”

Helpful Report

This means a lot, Christine. We’re so glad the barefoot trainers feel special for you and that they bring relief. Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey.

“As a first time customer I wore my new Sargasso and Grey shoes for a wedding during the day and into evening. Just couldn’t believe how comfortable they were. While other guests were changing their footwear as the evening progressed mine were fine. Thank you!”

Helpful Report

This is so wonderful to read! It truly makes our day! Thank you so much for taking the time to leave a review, and thank you for choosing Sargasso & Grey.

“I have finally found somewhere that I can buy comfortable, stylish shoes that fit my wide feet. I have bought two pairs of sandals this summer Brooke and Sky. Finally, I can forget my feet and enjoy the events I attend without having to look for somewhere to sit down and rest my feet because they hurt. I’m so glad I stumbled against your company and look forward to replacing some more of my shoes in the coming seasons.”

Helpful Report

“My daughter is a UK size 9.5 with a wide foot. We have been searching for months for the perfect Prom shoe. I came across Sargasso & Grey and ordered the Silver Leather - Krista shoes. They arrived yesterday ( speedy delivery ) and they fit like a glove. My daughter said they are soooo comfortable ,stylish and are cleverly designed to show the foot off, accentuate the foot and flatter the shape. She has a wide foot but you wouldn’t know when she has the shoes on. I was sceptical about the price as it was more than I wanted to pay but she will have the shoes for a long time. Excellent craftsmanship and quality leather We are extremely happy with the purchase. Thank you for designing shoes for larger wider feet. Am sure we will be shopping here again soon.”

Helpful Report

We are so happy we were able to help your daughter find her Cinderella shoes for her prom! This makes our day, Alison! Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey. We wish your daughter an amazing and memorable prom. We are sure she will look and feel FABULOUS!! 🤩

“Superb shoes. Beautifully made, superbly comfortable with prompt deliveries. Smartly and stylishly box packaged too, with shoes bags included. I am gradually replacing all my tight shoes with Sargasso comfortable shoes, with no compromise on style and trend. Can they improve? I do wish more styles had diagonal straps for securing the shoes. Also for more styles to be an option in leather as well as suede as many styles are suede and not good to wear in rain.”

Helpful Report

We love reading your review, Elaine and we are so delighted to learn you are building your S&G shoe collection! We have taken note of your feedback about more leather shoes. You will definitely see more in our AW26 collection. We are also introducing a new style with diagonal straps! Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey! x

“Finally got my size right with S and G. For my feet in these shoes i went down half a size. These are wonderful shoes, extremely comfortable to wear and can't wait to wear them when Spring arrives. Saving for a second pair in a more neutral shade, would it be possible to have darker hues , like black or navy? Thankyou S and G”

Helpful Report

“These shoes are beautiful and fit so comfortably. I have horrible feet - bunions and hammer toes 🤣😱 so was sceptical, but no need to break them in. Comfy straight away. The shoes are not the right colour for my Mother of the Bride outfit for my eldest daughter’s wedding, but I love them so much I am keeping them anyhow…! (I have four other daughters so hopefully they will match another outfit one day!) Thank you.”

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“Love my shoes fit is great they look so nice on! Bought for my granddaughter’s wedding can’t fault them got the bag too match a little expensive but so comfortable!!”

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“They look very nice and fit ok but in view of season:weather I haven’t actually worn them.”

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“I Absolutely love my purchase ..I took your advice and bought half size smaller..they are perfect and such lovely quality suede. Love them.thank you”

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“Excellent customer service and beautiful shoes. Unfortunately I had to return the shoes as felt they were a little too big. Return service and repayment was prompt. I have purchased from S & G previously and glad I found somewhere to buy such comfortable shoes”

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“I have purchased my second pair of shoes from Sargasso & Grey. They arrived in time for a job interview in three days. They are Billie Extra Wide Fit Kitten Heels, which I think will be perfect for a role at a Solicitors’ firm. They are a beautiful fit for my feet! I uploaded a photo of me wearing them”

Sargasso & Grey 5 star review on 2nd February 2026

Helpful Report

We are so pleased you are happy with your new shoes, and thank you for sharing a photo! Your review and your repeat custom mean a lot to us. Thank you!

“Vallera boot excellent fit for my bunion, it’s a sleek, low profile, square toe, work-appropriate boot. Wore mine to a 3-day winter conference perfectly happily, without any sore feet! In an ideal world the inner footbed would be removable for orthotics, but the cushioning is good nonetheless. Customer service excellent.”

Helpful Report

Thank you for your kind review, Talia. You raise a great point about removable insoles. Whilst this currently only applies to our trainers, we are working on offering removable insoles for other styles.

“Beautiful shoes, very comfortable on trying them on, haven’t worn them yet, they are for my wedding day. Only problem is , one of the pearls fell off on the bow, but it is hardly noticeable and I don’t want to return them. I have very bad bunions, and these completely cover them”

Helpful Report

We hope you have a wonderful wedding, Barbara. We would love to see photos! We are delighted that the shoes are a great fit for your bunions. We would be happy to fix the little pearl if you need us to. Now, or later.

“Absolutely fabulous shoes, unfortunately i need an extra wide, so have returned them today and asked for a credit to offset as i am going to order a different pair of shoes, i photographed my foot going into the shoes, it was hilarious, like being one of the step sisters in Cinderella trying on the glass slipper, there was still 5 cm of room in the front of the shoes but my foot would not go in. I will order these in extra wide when they are available.”

Helpful Report

We are sorry the shoes were not the right fit on this occasion, but we would love to help you find your perfect shoes, so you feel like Cinderella! Let us know if you need any assistance and advice. x

“These are the most elegant shoes I’ve ever owned. Package came right on time. Going to order more.”

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“Delighted with this shop! I am a size 42 and extra wide and it has been impossible to find pretty shoes for myself. With Sargasso & Grey I am spoilt for choice. The shoes arrived in 3 different sizes. One was the perfect fit with elegant heels. They were beautiful packed in strong shoe boxes with a shoe bag included. The return of the other three was so easy and free. So happy with these high quality shoes! Thank you!”

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“So delighted with my first purchase , the shoes are a perfect fit for my wide feet. The grass green colour makes me smile every time I wear them.”

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This is so lovely to read. A bright colour to brighten your day! 💚

“Really pretty shoe, perfect for a touch of glamour. Lovely and soft for someone like me with a wonky toe!! Arrive very quickly and beautifully packed, I’m delighted Thankyou”

Helpful Report

Wonky toes and wonky feet all welcome at Sargasso & Grey, Jan! x

Sargasso & Grey is rated 4.8 based on 881 reviews