Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.81

4.8 Rating 886 Reviews

95 %

of reviewers recommend Sargasso & Grey

Company Reviews

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Info

4.8

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

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Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with this shop! I am a size 42 and extra wide and it has been impossible to find pretty shoes for myself. With Sargasso & Grey I am spoilt for choice. The shoes arrived in 3 different sizes. One was the perfect fit with elegant heels. They were beautiful packed in strong shoe boxes with a shoe bag included. The return of the other three was so easy and free. So happy with these high quality shoes! Thank you!”

Helpful Report

“So delighted with my first purchase , the shoes are a perfect fit for my wide feet. The grass green colour makes me smile every time I wear them.”

Helpful Report

This is so lovely to read. A bright colour to brighten your day! 💚

“Really pretty shoe, perfect for a touch of glamour. Lovely and soft for someone like me with a wonky toe!! Arrive very quickly and beautifully packed, I’m delighted Thankyou”

Helpful Report

Wonky toes and wonky feet all welcome at Sargasso & Grey, Jan! x

“So so happy with my gorgeous dark green suede shoes. I had ordered these in 2025 in sizes 5 and then 4.5 which were too long so very pleased to be able to order them again size 4 which were just perfect (especially as they were in the sale!) Delivery (and returns) are quick and easy. Love the choice of styles and colours. Great site for those who have wide (and extra wide) feet. Looking forward to the new range for Spring and Summer.”

Helpful Report

Thank you for your lovely review, Heather. Sorry, it took a little while to respond. We are also excited about our new spring/summer collection. We have lots of lovely styles and colours arriving soon! 🌈

“Received my first pair of court shoes today to go with a wedding outfit. Very impressed on the speed of delivery and the shoes are gorgeous and so comfortable. Will definately be ordering more.”

Helpful Report

Thank you for taking the time to leave such a lovely review, Rachelle. We hope you have a fabulous wedding. We would love to see photos of you in your shoes at the wedding, so if you feel like sharing any, please do not hesitate! 🥰

“Customer service was great, shoes came beautifully packed and promptly. They are lovely and I can’t believe that for my big wide feet I can have such classy shoes. I will be buying more.”

Helpful Report

We look forward to seeing you again, Vivienne! It delights us that you have found us and that our shoes fit your feet well😁

“These sandals are just lovely. I struggle to find occasion shoes that are comfortable to wear due to arthritis/deformity. These sandals accommodate both and are so beautifully made. I will be wearing to my daughter’s wedding. So happy to have found Sargasso & Grey.”

Helpful Report

We are so happy you found your perfect shoes, Debbie. We are sure you will look fabulous for your daughter's wedding. We would love to see photos!!! Have a wonderful time, and thank you for choosing Sargasso & Grey for such a momentous event x

“The best wide fit shoes - very comfortable . Customer service is the best too”

Sargasso & Grey 5 star review on 2nd January 2026

Helpful Report

We are so pleased you love your new shoes, Connie. They look fabulous on you! Thank you for taking the time to leave this review. We really appreciate it!🥰

“Very pleased with the customer service. I ordered some heeled shoes and although lovely, I decided to change them for a flat ballet shoe. This proved to be very easy and I am delighted with my purchase.”

Helpful Report

We are so pleased you are happy with your new ballet flats! Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey! x

“I placed my first order with S&G and was delighted with the website, ordering system and prompt despatch. The shoes arrived securely and beautifully packaged. Having ordered the same extra-wide-fit shoe in different sizes I now know which to order in future. Sadly this style (Tori) wasn't comfortable over my rather large bunion so I had to return them - another easy process with S&G. I shall be looking out for styles with a more rounded toe and definitely try again. Thank you for excellent customer service and for creating beautiful, stylish shoes for us ladies with 'tricky' feet.”

Helpful Report

Thank you for taking the time to leave such a lovely review, Fern. Even though the shoes were not quite right on this occasion, we hope you will visit us again. We are glad you had a positive shopping experience with us. 😁

“Beautiful shoes in such a lovely wintery colour. Advised to go up half a size which I did and am pleased with the fit. They are comfortable but smart and I’m sure will be shown off over Christmas.”

Helpful Report

We hope you had a lovely Christmas, Christine. We are delighted you are happy with your new shoes. Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey! x

“Beautiful well crafted shoes. I now have quite a collection. I have 2 pairs of Jago boots, the first in black leather in my usual size.The second in suede which are much stiffer and toes more pointed, that for me, need to be a whole size larger . I'm sure they will soften over time. Delivery is prompt and any returns are easy to process. Comfort and style....sorted!”

Helpful Report

Happy New Year, Jean! Thank you for taking the time to leave such a lovely review. It means a lot to us. We are so pleased to learn you are building a collection of S&G shoes. It's wonderful to have such loyal customers. Thank you 🥰

“The original shoes I ordered were slightly small so I returned them and ordered a half size up. The exchange was handled in a timely way. The new shoes fitted perfectly and are so comfortable. I have bunions and hammer toes but it’s like they don’t exist. Beautifully made and I shall enjoy showing them off.”

Helpful Report

How wonderful to read that our shoes can (almost) make bunions and hammer toes disappear! We are so pleased our shoes are comfy for your feet and grateful that you took the time to leave a review. Thank you, Tina.

“I love your shoes, and I have very wide feet with bunions and some toes that lay on top of each other. Your shoes are comfortable right out of the box. They are very fashionable and look nothing like shoes for feet that are not fashionably shaped. I have 6 pair now and returned only one pair. That return was quick and easy. Shipping to the US is surprisingly fast. I always get compliments on your shoes and I feel elegant in them. Can’t wait to see the Spring line.”

Helpful Report

What a lovely review, Barbara! We are delighted that you love our shoes and find it easy and fast to shop from the US. It makes our day to hear from happy customers. Thank you for your feedback and for choosing Sargasso & Grey!

“Very happy with my new shoes exactly what I wanted. Very comfortable but dressy.”

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Delighted to read this, Helen! Thank you for taking the time to leave a review.

“These flats are so beautiful and super comfortable! Couldn't be happier.”

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This is lovely to read, Simone. Thank you for choosing Sargasso & Grey!

“I LOVED these shoes. The quality was amazing. I have worn Manolo Blahnik, Chanel, Jimmy Choo, and Christian Laboutin and the quality of these shoes is right up there at a fraction of the cost. The width is perfect! Wide in the front but narrower in the heel. I live in the US and delivery was quick.”

Helpful Report

Hi Janet! It is so wonderful to read how happy you are with your new shoes. This has made our day! Thank you for taking the time to leave such a lovely review, and thank you for choosing Sargasso & Grey!

“Excellent customer service and advice. Very happy with my purchase.”

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Delighted to read this, Sarah!

“Hi love your shoes but sometimes the fit isn’t quite right for my peculiar feet, however I have just received a pair of Ally extra wide fit shoes in tan suede..they are just wonderful. Please bring them in different colours. So comfy and soft but look elegant. So glad I found your products Many thanks Helen”

Helpful Report

Hi Helen! We are glad you found us, too! We will definitely introduce more colours for the Ally shoes next Spring, so please do visit us again!

“Beautifully made shoes Fabulous designs Plenty of choice for bunion/wider feet. Arrived quickly. I was spoiled for choice. When I did return one pair, I was kept informed of the journey and refunded quickly. I look forward to repurchasing.”

Helpful Report

We are pleased that you are happy with your new shoes and delighted that our returns process for the unwanted items was quick and easy. Thank you for choosing Sargasso & Grey.

Sargasso & Grey is rated 4.8 based on 886 reviews