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Sargasso & Grey Reviews

4.9 Rating 622 Reviews

98 %

of reviewers recommend Sargasso & Grey

Company Reviews

4.9

Based on 622 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Sargasso & Grey 5 star review on 24th November 2022

Sargasso & Grey 5 star review on 13th September 2022

Sargasso & Grey 5 star review on 20th July 2022

Sargasso & Grey 5 star review on 17th July 2022

Sargasso & Grey 5 star review on 4th February 2022

Lynne Champion-Jones

Sargasso & Grey 5 star review on 26th August 2021

3

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, prompt delivery, beautifully packaged, perfect fit and comfortable all day at the races - what more could I have asked for from my lovely Sargasso and Grey shoes…”

Sargasso & Grey 5 star review on 17th July 2022

“I have very wide feet, bunions😩🤪. I’ve spent a fortune on “nice” shoes over the years only to be in so much pain that they got relegated to the back of the wardrobe. I don’t want to wear what I see as old granny shoes so when I saw this website I thought I’d give it a go. Bit apprehensive as hey the shoes are expensive but not as expensive as all the ones I can’t wear. Well I’ve not been disappointed, the sandals are beautiful and soft, perfect sizing and best of all cover my bunion’s without feeling that my feet are in a vice😩🥰. I am over the moon, can’t express how nice it is to find sandals that look like sandals yet cover the bunions and in turn don't cause the pain. Would i recommend, absolutely, would I buy again, absolutely. Thank you for making fashionable shoes for wide feet, I’m delighted.”

“One day plantar fasciitis occurred, followed by bunions which meant my days of wearing beautiful shoes were over. My work requires lovely shoes, so for more than a year I have felt embarrassed and uncomfortable. Enter Sargasso and Grey! I can now walk with a feeling of elegance and comfort due to the wide width, cushioned soles and arch support. I feel like I have a new best friend and plan on ordering many more styles. Thank you for such innovation and quality. Thank you also for the shoe bags...such details add to the feeling of a luxury brand.”

“I have taken delivery of my first Vivaia shoes today, Round-Toe Chunky Heels with matching bows. I can honestly say they are the most comfortable shoes I have bought in years. They are stylish, modern and a great fit. The heel padding is first class and coupled with the arch support and soft padding under the toes makes these shoes a delight to wear. You have just acquired a customer for life. Ask your designers for a scarlet red pair please :o)”

“I have just had a delivery of my newly ordered Harris Wide Fit Two Tone Flats. I am 70 years old, with large bunions. I have NEVER put on a pair of flats that haven't instantly pinched my feet. So I've never bought any....ever. That's despite looking longingly at them in shops that advertise 'wide fit". These flats are absolutely amazing! I can't tell you how thrilled I am with them. They are so stylish and so comfortable from the minute I slipped my feet into them. The advice about going down half a size was also spot on. Look how neat they make my unsightly feet look! I will definitely be back for more. Thank you so much for your craftsmanship :-)”

“I have searched for years to find a brand that would provide gorgeous shoes to fit my extra wide feet and now I’ve found one. Thank you so much!”

Hi Ronda! We are pleased you found us too! Thank you for choosing Sargasso & Grey and for taking the time to leave a review. It means a lot! Best wishes x

“Beautiful, elegant sandals. I’m so tired of wide fitting shoes being dowdy and, quite honestly, ugly. These fit so well. Thank you.”

“Beautiful, comfortable, glamorous shoes! Expensive, but look every penny.”

“I have painful issues with my feet and it’s hard to find a comfortable dress shoe. I ordered the sling back kitten heel which arrived quickly. Once I opened the box I could see its quality and elegance. Once on, I was able to walk and dance the whole evening!! So happy”

“I can't remember if this is my 8th or 9th pair of S&G shoes. I just keep coming back and buying more! I can tell myself that I have saved myself some cash today, though, as these were at sale price.(Don't we all do that---"Don't think about what I spent, think about what I saved!)”

“Fantastic customer service. Lovely shoes which fit. I will be wearing 1 pair to my register office wedding and the 2nd pair to my big celebrant wedding the next day. Looking forward to having g comfy feet. Thank you so much xx”

“At last I have fashionable shoes that are wide enough!”

“I don't really have wide feet but I do have difficulty in finding shoes that are comfortable and stylish. I ordered my usual size but these were too big. As I really liked the style of the shoes and I exchanged these for a smaller size. The smaller size fits perfectly and they are so comfortable. The exchange process was efficient and speedy. I am very happy with my shoes and with the whole experience. I will definitely be buying some more of these lovely shoes and I have already recommended them to a friend who has similar comfort issues. Many thanks.”

“Absolutely excellent! First class customer service. I needed to swap a pair of Clare shoes in a hurry in time for an event. Great communication with Katie who kept in touch and took the trouble to e-mail to let me know that the shoes were being packed! When they arrived, great fit, superb quality. Thank you so much!”

“These shoes have been a godsend for me . I have purchased two pairs so far . My first purchase was the Alice ballet flats . These are so well made and comfortable from the start . I usually have to put shoe stretchers in for a good few days , but not with these beauties. My second pair are the Lena wide fit slingbacks , these shoes have got the wow factor ...very stylish with a kitten heel and once again so unbelievably comfortable . I know these shoes are not cheap but the amount of money that I have wasted on what were supposed to be "wide fitting shoes" I wish I had found Sargasso & Grey first .The delivery is fast and the shoes are beautifully packed with a free dust bag. I would 100% recommend that you try this company .”

“Finally. At age 61, I have found my FIRST pair of shoes where classic and timeless style are not sacrificed for comfort. And trust me, they were comfortable right out of the box. These are Vogue-worthy. They are beautifully made. Love the included cloth bag - very thoughtful touch. THANK YOU for a pair of shoes that are genuinely EEE and still so chic...Customers like me are out here and we want gorgeous shoes just like everyone else. Now. thanks to Sargasso & Grey, we can have them.”

“I ordered the Lydia Wide Fit Knee High Boots - Brown Suede. This boots are incredible, super comfortable, I love them. I would give 10 stars. My disadvantage is that, being from Romania, I paid 120 pounds customs duties, a lot of money :(”

“A big shout out to Katie for her exemplary customer service from start to finish. Her advice about size led to me to receiving a beautiful pair of shoes which are both comfortable and smart. I can now wear heals again! I will have no hesitation in buying from this company again.”

“Well, there is no going back now! My Saragasso & Grey new shoes are the most comfortable pair of shoes I have had in years and just my style. I now have the one stop shoe shop. Many thanks.”

“Unfortunately the quality shoes were too big for me, as they only come in full sizes. I look forward to seeing the next collection.”

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Sargasso & Grey is rated 4.9 based on 622 reviews