Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter was so excited to receive her Santa letter before Christmas and it was a lovely story to it as she loves her blanket, and she enjoyed reading her friends names in the letter. Would recommend to family and friends with children and will purchase again”

Helpful Report

Posted 1 year ago

“My little boy loves this very year. Finds it very magical.”

Helpful Report

Posted 1 year ago

“I have been purchasing a Santa letter for 8 years and I truly love them all. The attention to detail and the magic it brings is timeless. I just hope my little boy never grows too old to look for Santa on Christmas Eve”

Helpful Report

Posted 1 year ago

“Great service. Always on time. My son waits for his letter every year and when it arrives the smile on his face is priceless”

Helpful Report

Posted 1 year ago

“Beautiful letter for my granddaughter. Will definitely order again this year”

Helpful Report

Posted 1 year ago

“Letter was great thank you bit I pay for 1 more items what I didn't receive. Please can I have refund? I order key I didn't get one.”

Helpful Report

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

“Fabulous detail and quality - my daughter loved receiving her letter. The AI generator is great as you can add you own info and then you get loads of options to choose from. The detail was great!”

Helpful Report

Posted 1 year ago

“Easy to create a letter suited to your child, love the addition of Ai”

Helpful Report

Posted 1 year ago

“Excellent as always”

Helpful Report

Posted 1 year ago

“I've reordered letters from santa for a few years and they were great and always made that special time of the year a bit more magical for my son.”

Helpful Report

Posted 1 year ago

“My son loved the letter and the activity pack. They were brilliant, so thank you so much for them arriving on time as well”

Helpful Report

Posted 1 year ago

“I have used Santa Letter Direct for a number of years but this year was disappointed with the quality. The ink was faded and Santa hadn’t signed the letter off, there was just a big space where it should have been. That said loved the wording options and ability to personalise.”

Helpful Report

Posted 1 year ago

“Definitely kept magic alive”

Helpful Report

Posted 1 year ago

“Received when said”

Helpful Report

Posted 1 year ago

“All my grandchildren were blown away by the personal details within the letter”

Helpful Report

Posted 1 year ago

“Santa letter was fine but last two years I've paid for the santa txt message, and both this year and last year my child did not receive anything!”

Helpful Report

Posted 1 year ago

“I have been getting these letters and the nice certificate for my grandkids and they get so excited and can't wait to get them. The most excited they get iis if they made it on the nice list.”

Helpful Report

Posted 1 year ago

“We've used Santa Letter Direct for a number of years and had an excellent service every time. Will no doubt use them again”

Helpful Report

Posted 1 year ago

“My daughter it's very happy”

Helpful Report

Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews