Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately did not receive the letter for my granddaughter”

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Posted 2 years ago

“Lovely special letter for our granddaughter she was over the moon with it. My 1st order didnt arrive so on contact with the company i was sent another letter. Good service and price to match will use again thankyou.”

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Posted 2 years ago

“Fantastic service, I have been using Santa Letter direct for a number of years now and every year they arrive on time and have fresh new templates aswell as the good old faithful ones! Highly recommended”

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Posted 2 years ago

“Did this again for my granddaughter she is 8 and she loves the letters actually asked her mummy if Santa was going to write again this year well worth the money will be doing it again this year”

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Posted 2 years ago

“Very happy about your product”

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Posted 2 years ago

“Wonderful product that made my grandkids light up!”

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Posted 2 years ago

“My granddaughter didn’t receive her letter from Santa until last week in January, way after Christmas. Because of this long delay I will not be using your company in the future.”

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Posted 2 years ago

“Only received the letters 18th January, yet ordered on the 9th December .”

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Posted 2 years ago

“Amazing service - everything was just perfect. My grandson loved it. Thank you.”

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Posted 2 years ago

“Both my girls loved these letters. The older one (5) was particularly pleased with her good list certificate and proudly showed it off. The personal touches were great, sent when requested. I'll definitely get them again next year.”

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Posted 2 years ago

“Mia was delighted with her letter from Santa”

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Posted 2 years ago

“I thought it was lovely my grandson was over the moon with his letter”

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Posted 2 years ago

“My grandaughter loved her letter,always good quality,arrived very quickly”

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Posted 2 years ago

“Very good service, so easy to order and delivered on time.”

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Posted 2 years ago

“Our two grandchildren love the surprise when they receive these letters. It feels very personal and a good way to start Xmas.”

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Posted 2 years ago

“Love these letters order one every year always great quality different designs to choose from have recommended people as they r so good always delivered on time”

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Posted 2 years ago

“Just love these letters”

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Posted 2 years ago

“Very pleased with the service I received they never let me down”

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Posted 2 years ago

“Only arrived last week and I placed the order on the 8th December, email and they were not helpful, will never use again!!!”

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Posted 2 years ago

“Absolutely fantastic. The letters are so lovely and I love the fact they are personalised. My daughter was amazed that it named her friends in it.”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews