Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My grandsons loved their letters so much. The pack they received was wonderful. They were so excited when they arrived and read their letters over and over. The letters were so personal.”

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Posted 1 year ago

“Absolutely brilliant letters, and loved the detail on the envelope saying posted from the North Pole with a reindeer stamp. Well written and loads of detail. 5*”

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Posted 1 year ago

“All 4 of my Grandchildren loved their letters, It's so easy & really makes for an early Christmas surprise”

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Posted 1 year ago

“Kids love these letters from Santa. Easy to do and good value. Easy to review and change and plenty of choice for letter style to vary each year.”

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Posted 1 year ago

“Mine got soggy in letter box due to rain would of been better laminated”

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Posted 1 year ago

“Fantastic selection as always, this is the 5th year of ordering. First time using the AI version and it was brilliant! My 9 year old daughter loved it! Rapid delivery also. Great quality and service.”

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Posted 1 year ago

“Our grandsonswere delighted with their letters. They help maintain the magic of Santa.”

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Posted 1 year ago

“The letter itself was great. The content was wonderful and included everything wanted. My only criticism was the letter and envelope were made with very thin paper so the letter was easily ripped by an enthusiastic child trying to open the envelope.”

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Posted 1 year ago

“U was brilliant”

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Posted 1 year ago

“Absolutely brilliant service, the letters and packs are brilliant.. Personalised to each child, my grandkids love them!!”

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Posted 1 year ago

“Lovely letter. Made it sound so personal. Child who recieved it was so pleased and excited.”

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Posted 1 year ago

“Wonderful letter and nice list certificate my daughter was so excited”

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Posted 1 year ago

“Been using Santa Letter Direct for many years and the quality has always been amazing, however this year was even better as you now have the AI using the information you put in to write a letter even more personalised. Very impressed!”

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Posted 1 year ago

“Been getting these done for 10 yrs now for my grandchildren and never had any problems. Great company and delivery us always on time.”

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Posted 1 year ago

“My Grandchildren adore these it is now a tradition service is phenonoal and we love the letters that are opened Christma Eve”

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Posted 1 year ago

“Very happy that Santa found time to write to Libby . She says she's getting a bit old for Santa to write to her as he's obviously very busy. Hope he has a lovely Christmas”

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Posted 1 year ago

“My daughter's loved reading their letter's from Santa and doing the activity packs. It was exciting for them to see what Santa knew about them and to see their Nice certificate.”

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Posted 1 year ago

“Delivered promptly as requested and great quality product, with extra bits included which my daughter was over the moon about!”

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Posted 1 year ago

“I love the AI feature which enables a truly personal and unique letter for each child. The kids loved them!”

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Posted 1 year ago

“I was a little worried after reading some of the reviews but I'm so glad I ordered both my children loved them and got so excited reading all things santa had written about them. will definitely be ordering again next year”

Helpful Report

Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews