Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have ordered a santa letter over the past 3 years , my grandson absolutely loves receiving his special letters, high quality letter and lots of choice . I will continue ordering for years to come .”

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Posted 1 year ago

“Absolutely excellent service My son was loved his letter from santa Thank you again for everything you have done”

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Posted 1 year ago

“Been using santas letter direct for the last 6 years. Love that you can pick different letters ever year and the nice certificate is amazing my son has them all on his bedroom door”

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Posted 1 year ago

“My daughter loves it”

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Posted 1 year ago

“Letter arrived at time said it would Easy to order.”

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Posted 1 year ago

“Kids loved their letters, wouldnt go anywhere else for these”

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Posted 1 year ago

“I didn't use this - I have been using this service for a number of years and the letter content hasn't changed much.”

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Posted 1 year ago

“So far my great grandaughter hasn't received her letter couldnt answer last questions as not received”

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Posted 1 year ago

“My grandson read his letter to the letter. When it said about having a hot chocolate whilst reading his letter I needed to make 1 for him. He thought the bit about wanting gaming things for Christmas was very true”

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Posted 1 year ago

“Loved the letter. It came on time and had a lovely envelope with all the stickers and things included. The letter was of good quality and I loved how easy it was to create online. My only slight grumble is that the text on the letter was so small. Other than that I would definitely use this again. Thank you”

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Posted 1 year ago

“grandchildren were absolutely tickled pink with their letters. easy to complete, and delivered on time thank you.”

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Posted 1 year ago

“Both Evie and her friend Amelia were very happy and pleased to recieve their Santa letters from Santa Letter Direct.”

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Posted 1 year ago

“Bought for my granddaughter and she loved it”

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Posted 1 year ago

“Always a good service. My two youngest grandchildren love there letters and can I say Nanny liked the AI help this year!”

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Posted 1 year ago

“I’ve been ordering these letters for the past 15 years (my 21 year old still expects one 🤗🤗), they’re brilliant and the AI is just amazing!!! Thankyou so much Santa Letter Direct 🎅🏼🎅🏼🎅🏼”

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Posted 1 year ago

“My Grandson was absolutely amazed how santa knew so much about him & his brother & family. Great service”

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Posted 1 year ago

“Granddaughter so happy”

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Posted 1 year ago

“Always very pleased with these Santa letters and packs”

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Posted 1 year ago

“Amazing as always, I have been using this company for 13years now since my first child was born now I have three children and they all get one each year. Thank you for the best memories.”

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Posted 1 year ago

“My granddaughters loved them. They were amazed at what Santa knew and the letters came in the day they were going on a trip to see Santa. Perfect”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews