Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

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“I never received my 2 Letters with an Activity Pack for my 2 Sons, they were very disappointed in not receiving their Easter Bunny Letters, I have used your company now for a couple of years but I wont be using your Services again, Very Disapointed 😕”

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Posted 1 year ago

“Beautifully presented and easy to personalise Children loved them, starting with the beautiful envelope. Activity pack better for younger children although both of mine enjoyed it- (6&9)”

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Posted 1 year ago

“Awful hasn’t arrived in time for Easter very disappointing .”

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Posted 1 year ago

“I haven’t received the Easter bunny letter yet or anything else , the only thing we received so far was the texts from Easter bunny , can you please send my letter and stuff asap please .”

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Posted 1 year ago

“I ordered my Easter Letter on Monday 25th April for Easter Sunday on the 31st and it never arrived. ☹️”

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Posted 1 year ago

“I like being able to send letters to my great grandchildren. I do not know how they react because I do not live close to them. Their Mother's tell me they love them.”

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Posted 1 year ago

“I haven’t received Alfie’s or Coby’s Easter letters very disappointing”

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Posted 1 year ago

“Easter postcard - was fabulous my grandaughter loved it”

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Posted 1 year ago

“Really pleased with letter & activity items for my Grandaughter,but a little dissapointed that the basket tag was not included in the main envelope with letter.It came seperately,addressed to me.The tag was lovely though.”

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Posted 1 year ago

“Super fast delivery. Looks very good and a good choice”

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Posted 1 year ago

“Never received my letter.”

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Posted 1 year ago

“Always happy with my letters , been using this company for years, never disapointed”

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Posted 1 year ago

“As always very pleased+happy with product great value my Grandson loved it”

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Posted 1 year ago

“Excellent service and the kids are happy.”

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Posted 1 year ago

“Lovely Easter Bunny letter! There was even a postage mark on the envelope making it look even better! Highly recommend!”

Santa Letter Direct 5 star review on 21st March 2024

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Posted 1 year ago

“Dylan loves getting letters from Santa”

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Posted 1 year ago

“Loved it although Grandson not had it yet he is receiving it at Easter before his easter egg hunt, but I'm sure he will love it”

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Posted 1 year ago

“Absolutely lovely”

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Posted 1 year ago

“As sways my granddaughter loves get them in the post she is 11 now still look forward receiving them Great will buy again”

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Posted 1 year ago

“Ordering is simple, the website is easy to understand & negiogate and being able to personalise the letters is great. The letters were despatched & delivered within a matter of days of placing my order. Great service.”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews