Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son was very happy with the card”

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Posted 2 years ago

“Excellent service the kids all loved their surprises would recommend to everyone”

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Posted 2 years ago

“Letters were scheduled to arrive 12/17-18 and never arrived until after Christmas. Very disappointed.”

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Posted 2 years ago

“I order this every year and my son loves them! Great that you can choose many different styles of letters which all have their own story. My son loves that his friends are mentioned. I also like that you can add extras in if wanted such as text messages but there's no obligation to do so.”

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Posted 2 years ago

“Amazing service my grandson was extremely pleased with his lovely letter Will definitely use again”

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Posted 2 years ago

“"I wholeheartedly recommend this service. The personalized letter from Santa to my nephew was truly exceptional. This marks my fourth year using this service, and each time, my nephew has been overjoyed, especially with the personalized touches such as his friends' names and his achievements. Additionally, I opted for the text service this year, and it was delightful to see his face light up on Christmas day. I will definitely be using this service again next year and would highly recommend it. The delightful activity pack provided was simply fabulous."”

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Posted 2 years ago

“Fantastic service, kids and girlfriend love it”

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Posted 2 years ago

“I've used this for a few years abd the kids always love receiving the letters.”

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Posted 2 years ago

“Excellent value and service, have used many times and look forward to continuing to purchase each year. Thanks”

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Posted 2 years ago

“We absolutely love these letters, they are so cute and festive with lovely designs to choose from. We have had one for the last 3 years. The fact that the letter can be customised with your child's friends and achievements make them all the more exciting and believable! I usually get our 'Elf' to deliver the letter early in December, and my now 6-year-old loves it! Great value and always delivered at the specified time too. Highly recommended.”

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Posted 2 years ago

“Absolutely loved it thank you so much cx”

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Posted 2 years ago

“Order these every year for my girls and have done since they were babies! Great designs, easy to write and edit, great price and very reliable with delivery. Glad I've got a few more years to write these letters, highly recommend!”

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Posted 2 years ago

“Great letters like how I got to choose different content in each one making them individual for my grandchildren”

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Posted 2 years ago

“I do this every year for my great grandson & he loves receiving his letter. This year I also included a text to his mum's mobile on Christmas Day & some colouring books. Next year I'll add his brother who will be 3 then & already knows who Santa Claus is. Also it's very reasonably priced. I highly recommend it.”

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Posted 2 years ago

“My grandson was overjoyed to get a letter from Santa especially as it was personalised.”

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Posted 2 years ago

“My 3 grandchildren absolutely love getting there personalised letters from Santa , I do this every year and they love it .”

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Posted 2 years ago

“Kids absalutly loved the letters. The sparkle in their eyes makes it worth it alone.”

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Posted 2 years ago

“As a returning customer, again the great quality and personalisation meant my grandchild was absolutely delighted.”

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Posted 2 years ago

“Used 3 years now . Excellent service”

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Posted 2 years ago

“My grandson loved his letter and text”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews