Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As per usual fanatastic, she loves getting a letter through the post addressed to her. The process is easy to arrange, particularly the choices shown and the accompaning gifts eg "Santas lost button".”

Helpful Report

Posted 1 year ago

“I have been using this company for years now to surprise my granddaughter. She absolutely loves getting this in the mail unexpectedly. From Christmas letters to birthday cards to getting a text on daddy’s phone. Only had 1 issues where letter was lost contact the company and they rushed another one out. Will continue to use as long as she believes the magic of Santa.”

Helpful Report

Posted 1 year ago

“Really good value and my grandkids love the letters and cards from Santa. Christmas ones are exceptionally good as you can choose from several designs and wording. I've just sent back to school cards which were a lovely surprise for the children. My only slight negative with these latest cards is that the wording was the same for two of my grandchildren who are brother and sister. I was able to edit their names and their friends etc but apart from that they had the same wording which was a shame. Also, the font used on the back to school cards wasn't simple enough (in my opinion) for young early readers so they didn't recognise any letters or words. It's a lovely idea though and I'll probably order again at Christmas time.”

Helpful Report

Posted 1 year ago

“Easy to order but unfortunately has not yet arrived and back to school is Monday”

Helpful Report

Posted 1 year ago

“Still haven’t received it and have emailed chasing it heard nothing back wont use you again”

Helpful Report

Posted 1 year ago

“I can't think of anything to write as your very good”

Helpful Report

Posted 1 year ago

“Always quick arrived my orders. We use this page 3-4 years, and they make us laugh and happy. I recommend!”

Helpful Report

Posted 1 year ago

“Love santa letter direct, it is for all occasions. Puts a smile on the little ones faces.”

Helpful Report

Posted 1 year ago

“Fast delivery. Great details in letter. Recommended to friends. Buy from thus site every year. 5* from me every time”

Helpful Report

Posted 1 year ago

“Olivia loved it thankyou”

Helpful Report

Posted 1 year ago

“Brilliant little boy loved it”

Helpful Report

Posted 1 year ago

“Amazing quick and reliable service. Quality excellent and my granddaughters face amazing. Thank you”

Helpful Report

Posted 1 year ago

“Great service and our granddaughter was over the moon to receive a card from Santa. Thank you”

Helpful Report

Posted 1 year ago

“Brilliant, thank you”

Helpful Report

Posted 1 year ago

“Great service. Kids love these personal cards”

Helpful Report

Posted 1 year ago

“Fantastic as always. My son was so pleased to receive a birthday card off Father Christmas”

Helpful Report

Posted 1 year ago

“Excellent my granddaughter loved it Santa”

Helpful Report

Posted 1 year ago

“Oh my my little girl was so happy with her birthday card beautiful thankyou so very much great job x”

Helpful Report

Posted 1 year ago

“Card arrived on time and as described my grandson was thrilled to get a birthday card from Father Christmas excellent service highly recommended”

Helpful Report

Posted 1 year ago

“My granddaughter did not receive her 3rd birthday card. I’m so not happy. I ordered 3 at the time my first granddaughter received hers but Ella- Mae who is 3 today did NOT RECEIVE Her s and you sent her a text saying happy 2 nd birthday and my grandson is 5 on the 5 th September should receive his. I would like to know how this can be resolved for Ella-Mae or I will not be using your company again, also I will not advertise well for you. Kind regards Sharron Crawford”

Helpful Report

Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews