Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,891 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,891 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son got his birthday card a thought it was great that Santa remembered his birthday. He was even more excited to get a text on his phone from Santa.”

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Posted 1 year ago

“Thankyou once again for the Santa postcards my grandkids were so pleased!!! They always are!!!,”

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Posted 1 year ago

“Our grandchildren absolutely loved them well worth the money...they are really presented well”

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Posted 1 year ago

“Letter arrived without an envelope, I think this is quite poor. Not presentable, disappointing”

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Posted 1 year ago

“Sent both my grandchildren a postcard from Santa One was starting school one was moving to junior school.They both loved them.”

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Posted 1 year ago

“The birthday card we ordered arrived the day after the birthday.”

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Posted 1 year ago

“Great service, happy Granddaughter 😊”

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Posted 1 year ago

“My Grandson loved it,Nice surprise for him.”

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Posted 1 year ago

“Not sure what happened here, but I paid to have a Birthday card sent in May and never received. After about 5 emails still never received. Not sure if I will use for Santa letters”

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Posted 1 year ago

“I love this and been using it for about 8years now”

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Posted 1 year ago

“No santa letter this time but always happy with them”

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Posted 1 year ago

“We haven’t received our order yet”

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Posted 1 year ago

“Very fast,I am very happy with transaction.”

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Posted 1 year ago

“Absolutely 💯 kids love them .”

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Posted 1 year ago

“Fantastic service and received with awe”

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Posted 1 year ago

“Excellent quality fast prompt delivery a superb gift for my grandson”

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Posted 1 year ago

“The letter came in a timely manner and enchanted our granddaughter. It was easy to order as well.”

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Posted 1 year ago

“As per usual fanatastic, she loves getting a letter through the post addressed to her. The process is easy to arrange, particularly the choices shown and the accompaning gifts eg "Santas lost button".”

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Posted 1 year ago

“I have been using this company for years now to surprise my granddaughter. She absolutely loves getting this in the mail unexpectedly. From Christmas letters to birthday cards to getting a text on daddy’s phone. Only had 1 issues where letter was lost contact the company and they rushed another one out. Will continue to use as long as she believes the magic of Santa.”

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Posted 1 year ago

“Really good value and my grandkids love the letters and cards from Santa. Christmas ones are exceptionally good as you can choose from several designs and wording. I've just sent back to school cards which were a lovely surprise for the children. My only slight negative with these latest cards is that the wording was the same for two of my grandchildren who are brother and sister. I was able to edit their names and their friends etc but apart from that they had the same wording which was a shame. Also, the font used on the back to school cards wasn't simple enough (in my opinion) for young early readers so they didn't recognise any letters or words. It's a lovely idea though and I'll probably order again at Christmas time.”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,891 reviews