Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality, girls loved receiving them! Quick & easy to do !”

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Posted 1 year ago

“Still haven't received it yet”

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Posted 1 year ago

“As far as I know, my grand daughter never received hers. I’m not sure what’s going on. This request to review is all I’ve received.”

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Posted 1 year ago

“Have repeatedly ordered Santa letters for our Grandson who is now 7 . Always a fab service. Lovely personalised detailed letter yearly and the extra bits to order are wonderful. Always a great start to Christmas for our Grandson when he receives his letter. Thank you for a great service.”

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Posted 1 year ago

“Lovely letter, Loved the AI feature, had a few tries and got the best option at the end.”

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Posted 1 year ago

“This is the second year I have done the Santa Letter for my grandchildren and I will be doing it again next year. Excellent quality, easy to do and lots of letter designs to choose from. Highly recommend.”

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Posted 1 year ago

“I get 3 every year as kids look forward to them”

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Posted 1 year ago

“I still haven’t received my two letters. I ordered them in November.”

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Posted 1 year ago

“A magical experience for Grandson.”

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Posted 1 year ago

“I never received my order”

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Posted 1 year ago

“Looks great. Its truly magical to see the children read their letters each year.”

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Posted 1 year ago

“My kids love receiving these every year.”

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Posted 1 year ago

“I send these to my grandchildre every year, always used this company as they are great, i didnt think it was possible to improve their service, but with the new AI letters, it was fantastic, i would definitely refer them. Fantastic service, from the initial order to the children receiving them. Thank you for helping my granchildren to believe for so many years, and many more to come. Thank you from a grateful Nan-nan x”

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Posted 1 year ago

“Amazingly made letters and my children loved them, will be using every year now :) Thank you so much!”

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Posted 1 year ago

“Magical letters, children couldn’t believe how well Santa knew them and they were absolutely delighted. Thank you for creating some Christmas magical memories x”

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Posted 1 year ago

“Absolutely delighted, our boys where over the moon 😁😍❤️”

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Posted 1 year ago

“LOVELY LETTER GRANDAUGHTER LOVED IT AND KEPT THE BELIEF ALIVE”

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Posted 1 year ago

“Absolutely brilliant for my 5 year old granddaughter! She loved it, especially the "nice list" certificate.”

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Posted 1 year ago

“My grandson loved it will definitely use again”

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Posted 1 year ago

“Delivered on time good quality my granddaughter loved it as usual.”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews